John Paul Padilla
Turlock,CA
Summary
Bilingual healthcare professional with over 7 years of experience in medical administration and interpretation. Proficient in consecutive and sight translation between English and Spanish, ensuring precise communication. Demonstrated expertise in patient advocacy, conflict resolution, and health information privacy, leading to improved patient satisfaction and operational efficiency. Proven track record in enhancing front office operations and delivering high-quality service in clinical environments.
Overview
30
30
years of professional experience
Work History
Patient Financial Counselor
Emanuel Medical Center
Turlock, CA
09.2021 - 04.2025
- Managed daily financial reports, physician discount tracking, HPE Medi-Cal applications, and deposit processing for multiple departments.
- Handled patient billing inquiries, payment arrangements, and interpretation services.
- Maintained accurate records using Excel, VI-Webb, and Simplee applications.
- Supported authorization coordination by securing insurance authorizations, updating patient records, and maintaining authorization logs.
- Actively contributed to employee engagement initiatives and organized community events.
- Provided administrative support including scanning, mailing, and cash reconciliation to ensure compliance and operational efficiency.
Medical Interpreter
Valley Mountain Regional Center
Modesto, CA
11.2018 - 06.2021
- Assisted interviewing families to see if they qualified
- Worked with speech/ physical therapists to help children get evaluated to diagnose their growth impediments
- Assisted with weekly therapy sessions at families' homes
- IFSP meetings with the therapists, case coordinators, and school district to come up a personalized plan to help child
- Assisted psychologist evaluations to diagnose children with Autism
- Microsoft Excel/Microsoft Word
- Computerized Billing (Medisoft)
- QuickBooks / Scanning forms
Office Administrator
Golden State Tannery, Inc.
Turlock, CA
03.1995 - 04.2020
- Managed office, Accounts payable and receivables
- Data Entry, acknowledgments and invoices
- Prepared payroll and workers comp. claims/ OSHA
- Prepared U.P.S./Federal Express/ USPS Labels
- Designed forms and invoices for business through Microsoft
Education
Administrative Medical Clerk, Certificate of Achievement -
Stellar Career College
Modesto, CA06.2021
Medical Interpreter
California School of Interpretation and Translation
10.2018
Skills
- Microsoft Excel and Word
- Computerized billing systems
- Insurance verifying
- Data entry and management
- Typing speed: 54 WPM
- CPT and ICD-10 coding
- CMS-1500 claim processing
- HIPAA compliance knowledge
- Patient billing processes
- Insurance authorization handling
- Healthcare compliance expertise
- Time management skills
- Financial reporting capabilities
- Office administration tasks
- Payment negotiations
Volunteer Experience
- Jessica's House, Turlock, CA, Facilitator, Working with the kids ages 8 to 12, who grieve a loss of a loved one.
- Golden Valley Health Center, Modesto, CA, Volunteer, Assisted patient registration for the event for a smooth flow of patients. Aided people getting vaccinated in form completion.
References
References available upon request.
Timeline
Patient Financial Counselor
Emanuel Medical Center
09.2021 - 04.2025
Medical Interpreter
Valley Mountain Regional Center
11.2018 - 06.2021
Office Administrator
Golden State Tannery, Inc.
03.1995 - 04.2020
Administrative Medical Clerk, Certificate of Achievement -
Stellar Career College
Medical Interpreter
California School of Interpretation and Translation
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