JohnPaul Preiner
Vadnais Heights,Minnesota
Summary
Determined Alignment Technician skilled in use of alignment equipment. Used test driving and diagnostic equipment to determine parts requiring replacement or servicing. Communicated with customers clearly and simply on issues involving vehicles and necessary procedures to resolve issues and maintain road safety.
Proficient Office Manager collecting and organizing company transactions in preparation for tax season, as well as employee payroll. Updated the company website regularly to increase reputation and reach new customers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Alignment Technician/Office Manager
Lugnuts Garage
09.2021 - Current
- Drove and guided vehicles onto vehicle lifts and safely secured vehicles to prevent shift.
- Explained alignment diagnostic results to customers and recommended best course of action.
- Maintained tidy, clean work environment, reducing risk of lost tools or parts and enhancing shop safety.
- Operated under time constraints while prioritizing safety and emphasizing quality.
- Interacted with customers to explain issues causing misalignment or damage to vehicle.
- Performed test drives on vehicles before inspection to assist with diagnosing problems and after inspection to confirm problem resolution.
- Receiving customer payments
- Manage company records and finances
- Schedule customers for repairs
- Construct ways of increasing production and shop cleanliness
- Provide strong welds for shop storage and offices
- Upkeep a tidy workspace as well as customer waiting rooms
Service Technician
Erik's Bike Shop
03.2020 - 01.2022
- Diagnosed and troubleshot problems, repairing, and restoring bicycles to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Maintained a neat and orderly work space and store front.
Education
Associate in Automotive Mechanics - Automotive Mechanics
Dakota County Technical College
Rosemount, MN05.2024
High School Diploma -
White Bear Lake High School
White Bear Lake06.2022
No Degree - Automotive Mechanics
Century College
White Bear Lake, MN06.2022
Skills
- Alignments Knowledge
- Customer Interaction
- Customer Satisfaction
- Electrical Installations
- Diagnostic Procedures
- Brake Repairs
- Wheel Alignment
- Facility Cleaning
- Road Safety
- Administering Payroll
- Recordkeeping Software
- Budget Administration
Certification
- Beginner Vehicle Wheel Alignment, Hunter Engineering Company - July 2023
- Intermediate Vehicle Wheel Alignment, Hunter Engineering Company - July 2023
Languages
American Sign Language
Limited Working
French
Elementary
Timeline
Alignment Technician/Office Manager
Lugnuts Garage
09.2021 - Current
Service Technician
Erik's Bike Shop
03.2020 - 01.2022
Associate in Automotive Mechanics - Automotive Mechanics
Dakota County Technical College
High School Diploma -
White Bear Lake High School
No Degree - Automotive Mechanics
Century College
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