John Paul Rai
Sewell,NJ
Summary
Adept at spearheading growth initiatives, I significantly enhanced customer satisfaction and sales at Industrial Welding & Repair Inc. Leveraging skills in social media marketing and data-driven decision-making, I led teams to surpass goals through strategic account management and innovative marketing strategies. My analytical mindset and adeptness in Microsoft Excel have been pivotal in optimizing ROI and fostering business expansion.
Also, as a data professional, equipped with comprehensive understanding of data management and reporting systems. Proven ability to deliver accurate and timely reports to support business objectives while ensuring data integrity. Known for fostering team collaboration, adapting to changing needs, and maintaining results-driven approach.
Overview
6
6
years of professional experience
Work History
Manager of Business Development and Sales
Industrial Welding & Repair Inc
01.2022 - Current
- Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Led team meetings focused on sharing best practices which contributed significantly to overall team success.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Analyzed data trends to identify opportunities for growth within key accounts, leading to further expansion of business relationships.
- Managed accounts to retain existing relationships and grow share of business.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Marketing Manager
R&M Hockey Supply
01.2019 - 01.2022
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.
- Analyzed campaign performance data to adjust tactics and maximize ROI.
- Enhanced online presence, optimizing website content for SEO and improving user experience.
Education
Bachelor of Science - Mechanical Engineering
Arizona State University
Tempe, AZ05-2025
Skills
- Social Media Marketing
- Sales Presentations
- Competitive Analysis
- Data-driven decision-making
- Microsoft Excel
- Data Validation
- Power BI Experience
- Analytical mindset
- Adaptive Learning
- Presentation Materials
- Report automation
- Data Integrity
Timeline
Manager of Business Development and Sales
Industrial Welding & Repair Inc
01.2022 - Current
Marketing Manager
R&M Hockey Supply
01.2019 - 01.2022
Bachelor of Science - Mechanical Engineering
Arizona State University
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