Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

John Paul Ruesewald

Arlington,TX

Summary

Ambitious leader with a Bachelors of Science in Project Management degree eager to contribute developed knowledge in a Management role. Skilled in communication and leadership in an operations settings. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings. Flexible hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

9
9
years of professional experience

Work History

Field Service Supervisor

Cummins Souther Plains LLC
Dallas, TX
11.2022 - Current
  • Organized and supervised field service team to ensure timely completion of assigned tasks.
  • Developed and maintained positive relationships with customers, providing technical advice and support when needed.
  • Inspected customer sites to identify potential safety risks or hazards and took corrective action as necessary.
  • Maintained detailed records of all service calls, repairs, parts used, labor costs.
  • Collaborated with other departments to ensure that customer requests were addressed in a timely manner.
  • Ensured compliance with company policies and procedures related to field services.
  • Investigated customer complaints about quality of service or equipment issues and resolved them promptly.
  • Monitored the performance of technicians in the field by conducting regular on-site visits.
  • Assigned work orders based on technician availability and skill level.
  • Prepared detailed reports summarizing completed work orders and any unresolved issues.
  • Analyzed field data to identify trends or areas for improvement in service delivery processes.
  • Implemented process improvements designed to increase efficiency of service operations.
  • Observed field safety protocols to prevent injuries and accidents.
  • Mentored and trained new employees on processes, flow and safety procedures.
  • Explained and recommended service options to customers and detailed costs.
  • Managed team of 6 service technicians.
  • Delegated work to staff, setting priorities and goals.
  • Oversaw workforce schedules and allocated resources in order to achieve project goals.

SOF/PR Electronic Warfare Craftsman

Unites States Air Force
Las Vegas, NV
11.2016 - 11.2022
  • Planned and carried out installation operations for field communications equipment.
  • Oversaw flight and ground training, internal and external cargo movement, medical evacuations and passenger transport.
  • Directed placement of material handling equipment to accomplish cargo loading and off-loading operations.
  • Responded immediately to routine and critical accidents, incidents and other emergencies.
  • Improved behavior by enforcing consistent rules and implementing disciplinary measures.
  • Managed unit documentation according to strict Air Force standards.
  • Developed physical fitness of recruits with rigorous conditioning program.
  • Conducted training to improve troops' abilities.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Lead supervisor for Avionic Specialists' in the Aircraft Inspection Section heading six personnel from different career fields.
  • Integrated with contract team from Leonardo DRS during multiple rotations to Iraq to ensure compliance of Air Force standards with new aircraft defense system operation.

Control Room Operator

Polynt Composites
Ennis, TX
07.2015 - 11.2016
  • Followed safety guidelines to minimize workplace hazards and protect fellow workers from harm.
  • Recorded data available through use of recording charts, annunciator systems and other monitoring devices in accordance with standard operating procedures.
  • Analyzed variations in operating conditions and interpreted meter and gauge readings to troubleshoot plant equipment and resolve operational problems.
  • Checked well automation and alarms in operational control center and dispatched crews to maximize well performance and runtime.
  • Replied to production floor requests, responded to machine stoppage alerts and conducted emergency operational procedures when necessary.
  • Observed production tank fluid levels and organized crews for tank switches to reduce spills.
  • Adhered to plant safety and environmental policies and procedures at all times.
  • Identified and reported abnormalities to supervisor for timely corrective actions.
  • Monitored and inspected equipment, systems and control boards.
  • Maintained plant cleanliness and completed general housekeeping tasks to keep operations audit-ready.
  • Maintained high-level communication with direct supervisors to support rapid issue resolution.

Education

Bachelor of Science - Project Management

Colorado Technical University
Colorado Springs, CO
09.2022

Certificate of Training - Avionics Maintenance Technology

United States Air Force
Sheppard Air Force Base
06.2017

Certificate of Training - Basic Military Training

United States Air Force
Lackland Air Force Base
01.2017

High School Diploma -

Bishop Gorman
Tyler, TX
05.2015

Skills

  • Personnel Mentoring
  • Managing Safety Gear
  • Conducting Risk Assessments
  • Report Writing
  • Reviewing Records
  • Coordinating Training
  • Time Management
  • Multitasking
  • Planning
  • Leadership
  • Supervision
  • Project Coordination

Accomplishments

  • Recognized as Maintenance Professional of the first quarter fiscal year 2021 at the 355th Maintenance Group level for outstanding performance and team contributions.
  • Promoted from E-4 / SrA to E-5 / SSgt in less than 12-months.
  • Obtained a Combat Achievement Medal while deployed to Al Asad Airbase, Iraq in 2020 for outstanding performance during combat operations.
  • Obtained Distinguished Graduate Award from Airman Leadership School for maintaining 95% grade average and implementing a professional mindset between team members during six week supervisor training program.
  • First Electronic Warfare Technician to become Phase Inspection Section Craftsman, managing six personnel from different career fields.
  • Graduated Summa Cum Laude with a Bachelor in Project Management from Colorado Technical University.

Timeline

Field Service Supervisor

Cummins Souther Plains LLC
11.2022 - Current

SOF/PR Electronic Warfare Craftsman

Unites States Air Force
11.2016 - 11.2022

Control Room Operator

Polynt Composites
07.2015 - 11.2016

Bachelor of Science - Project Management

Colorado Technical University

Certificate of Training - Avionics Maintenance Technology

United States Air Force

Certificate of Training - Basic Military Training

United States Air Force

High School Diploma -

Bishop Gorman
John Paul Ruesewald