Summary
Overview
Work History
Education
Skills
Certification
Timeline
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John Daley

Harpers Ferry,WV

Summary

Results-oriented Senior Contracts Administrator and IT Manager with 20+ years of experience in government contracting and 12 years in IT support. Currently pursuing a master's degree in Information Technology to further enhance expertise.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Contracts Administrator / IT Manager

OneGlobe, LLC
Reston, VA
01.2022 - Current
  • Spearheaded the administration of OneGlobe, LLC’s Multiple Award Schedule (MAS) with GSA, ensuring compliance with FAR/DFARS and securing company growth
  • Managed a diverse portfolio of contracts, leading to streamlined processes and enhanced customer satisfaction
  • Drove the IT department’s support strategy, ensuring ISO/IEC 20000 compliance and the successful rollout of new software and hardware to over 100 employees
  • Negotiated high-value contracts and modifications, contributing to the company’s strategic positioning and financial success.

Senior Contracts Administrator / Help Desk Technician

Sentrillion Corporation
Reston, VA
03.2015 - 12.2021
  • Managed the full life-cycle of contracts and subcontracts administration for Sentrillion’s significant five-year contract with the U.S
  • Department of Homeland Security Customs and Border Protection (CBP), ensuring all aspects were within scope and compliant with FAR/DFARS
  • Conducted thorough reviews of cost/price volumes for proposals, responding adeptly to Requests for Proposal (RFP) and Requests for Quote (RFQ)
  • Oversaw the IT support for 135+ employees, including the installation, configuration, and management of new hire laptops, as well as software and hardware for end users
  • Led the help desk team in investigating and resolving support requests via email, employing advanced diagnostic and troubleshooting techniques
  • Authored comprehensive help desk documentation, providing clear step-by-step instructions for resolving technical issues
  • Coordinated and executed software upgrades and new rollouts, enhancing the organization’s technological capabilities and user experience.

Education

MSIT - Master of Science in General Information Technology

Capella University
Minneapolis, MN
09.2027

BBA - Bachelor of Business Administration, Concentration in Acquisition and Contracts Management

Strayer University
Teays Valley Campus, WV
06.2024

AA - Associate in Arts, Concentration in Acquisition and Contracts Management

Strayer University
Teays Valley Campus, WV
09.2008

High School Diploma -

Central Senior High
Capitol Heights, MD
06.1982

Skills

  • Contract Administration
  • IT Management
  • Leadership
  • Customer Service
  • Problem Solving
  • Proposal Development
  • Legal Compliance
  • Contract auditing
  • Contract Negotiation
  • Deliverable submission
  • Interpersonal and written communication

Certification

  • Certificate in Contracting with the Federal Government: Administration, 03/2025
  • Certificate in Acquisition and Contract Management

Timeline

Senior Contracts Administrator / IT Manager

OneGlobe, LLC
01.2022 - Current

Senior Contracts Administrator / Help Desk Technician

Sentrillion Corporation
03.2015 - 12.2021

MSIT - Master of Science in General Information Technology

Capella University

BBA - Bachelor of Business Administration, Concentration in Acquisition and Contracts Management

Strayer University

AA - Associate in Arts, Concentration in Acquisition and Contracts Management

Strayer University

High School Diploma -

Central Senior High

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