Johnquez Rogers
Madison
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Zone Leader
Steelcase Inc.
04.2022 - Current
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Conducted research to address shipping errors and packaging mistakes.
- Managed monthly freight cost reporting processes.
- Kept corporate departments updated on critical shipments.
- Handle the processing and billing of shipments
- Proficient in the use of SAP applications
- Implemented lean strategies to improve processes, systems and behavior.
- Managed over 15 employees in 35,000 square-foot warehouse
- Collaborated with internal teams to improve outputs to maintain and improve flow-to-work between departments, ensuring targets are meet for delivery times and product quality.
- Challenged teams to improve performance within the distribution department to meet targets for quality, efficiency, and speed
Depot Coordinator
Bimbo Bakeries USA
03.2020 - 04.2022
- Trained and guided team members to maintain high productivity and performance metrics
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize work flows to meet any daily demand
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches
- Managed the depot's inventory to optimize sales upon routes with consideration of the retailer's promotions
- Held accountability to all IBP's (Independent Business Partners) of the distribution of the there product an daily counts including damaged, missing, or stale (returns) product
- Assessed vendor products and maintained positive vendor relations
Lead Loader
Bimbo Bakeries USA
01.2020 - 03.2020
- Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Adjust job assignments and schedules to keep pace with dynamic business needs, factoring in processes and employee knowledge.
- Maintain clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Oversee, work with, and optimize work of 4 loaders performing a pack out.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
Salesperson
Landers Mclarty Dodge Chrysler Jeep Ram
10.2019 - 01.2020
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Pursued resolutions to achieve complete satisfaction, including tracking down hard-to-find vehicles at diverse locations
- Kept on top of changes to our vehicles and promotions to maintain strong sales
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate vehicle
Packer/Loader
Bimbo Bakeries USA Inc.
11.2016 - 10.2019
Shift Manager
McDonald's
02.2013 - 11.2016
Education
High School Diploma - undefined
Sparkman High School
Harvest, AL2015
Skills
- Team development
- Warehouse and fulfillment
- Excellent time management
- Valid Alabama driver's license
- Safety-conscious
- Physically fit and agile
- AS/400 experience
- OSHA requirements knowledge
- Fast learner
- Materials lifecycle
- Training and development
- Team leadership
- Inventory controls
- Positive and friendly
- Accurate money handling
- Active listening skills
- Strong interpersonal skills
- Cash handling and management
- People-oriented
- Credit card transactions
- POS systems knowledge
- Employee relations
- Stocking
- Training development aptitude
- Trusted key holder
- Team building expertise
- Upselling techniques
- Proficient in cash management
- Creative problem solver
- Cash flow management
- Excellent work ethic
- Staff management
- Project management
- Verbal and written communication
- Organized
- Goal attainment
- Effective leader
- Coaching and mentoring
- Efficient multi-tasker
- Staff training/development
Timeline
Zone Leader
Steelcase Inc.
04.2022 - Current
Depot Coordinator
Bimbo Bakeries USA
03.2020 - 04.2022
Lead Loader
Bimbo Bakeries USA
01.2020 - 03.2020
Salesperson
Landers Mclarty Dodge Chrysler Jeep Ram
10.2019 - 01.2020
Packer/Loader
Bimbo Bakeries USA Inc.
11.2016 - 10.2019
Shift Manager
McDonald's
02.2013 - 11.2016
High School Diploma - undefined
Sparkman High School
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