Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

John R. Niven

Wonder Lake,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

40
40
years of professional experience

Work History

Branch Manager

Sustainable Staffing Inc.
McHenry, Illinois
10.2022 - 12.2023
  • Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
  • Managed and inspired team members to perform to full potential, driving branch profitability.
  • Assigned duties to employees and examined work for accuracy, neatness and timeliness.
  • Disciplined employees to encourage compliance with company policies and procedures.
  • Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
  • Assisted other branches when needed during peak periods or special projects.
  • Managed staff scheduling, hiring and training processes.
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.

Department Manager

DIA Packaging
Marengo, IL
06.2007 - 10.2022
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Proposed or approved modifications to project plans.
  • Developed long-term partnerships with external vendors.
  • Oversaw recruitment, hiring, and onboarding processes for new employees.
  • Fostered a positive work environment to retain top talent.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Conducted regular staff evaluations and provided constructive feedback.
  • Implemented effective policies and procedures for operations.

ISO Internal Auditor

Videojet
Wood Dale, IL
06.1984 - 05.2006
  • Conducted internal audits to ensure compliance with regulations.
  • Analyzed key performance indicators to drive business decisions.
  • Implemented effective internal controls to minimize risks.
  • Researched and implemented best practices to improve audit results.
  • Presented audit results to management teams, delivering information in non-technical terms for easy understanding.
  • Performed audits of operational and financial areas to check compliance.
  • Designed internal control policies to improve audit scores.
  • Collaborated with external partners to complete audits.
  • Reviewed QMS documents such as Quality Manuals, Procedures, Process Flowcharts, for accuracy and completeness.

Education

Associate of Applied Science - Business Administration And Management

William Rainey Harper College
Palatine, IL
01-1986

Skills

  • Sales professional
  • Employee Development
  • Reporting familiarity
  • Coaching and Mentoring

Accomplishments

  • Six Sigma Greenbelt Motorola Quality Program
  • Big Brother-Big Sisters Mentor for 12 yrs Recipient of Big/Little Brother of the Year Award (2019)

Timeline

Branch Manager

Sustainable Staffing Inc.
10.2022 - 12.2023

Department Manager

DIA Packaging
06.2007 - 10.2022

ISO Internal Auditor

Videojet
06.1984 - 05.2006

Associate of Applied Science - Business Administration And Management

William Rainey Harper College

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John R. Niven