Summary
Overview
Work History
Education
Skills
Professional Experience
Accomplishments
Timeline
Generic

John Randal Szaryc

Punta Gorda,FL

Summary

Resourceful Restaurant General Manager known for efficiently completing tasks and driving operational success. Possess specialized skills in team leadership, inventory management, and customer service excellence. Excel in communication, problem-solving, and adaptability, ensuring smooth restaurant operations and high levels of guest satisfaction.

Overview

40
40
years of professional experience

Work History

CAP 1 Associate

Walmart
Punta Gorda, FL
11.2022 - 10.2024
  • Provided excellent customer service to ensure satisfaction.
  • Coordinated well-organized restocking to present attractive, full shelves for customers.
  • Recovered products from multiple departments and returned to correct sales floor locations.
  • Staged merchandise for easy movement to storage locations or straight to sales floor for restocking.

Customer Service Representative

Publix Grocery Store
Punta Gorda, FL
04.2017 - 10.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Developed strong customer relationships to encourage repeat business.

General Manager

Wendys International
Columbia, MO
08.1995 - 09.1997
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.

General Manager

Wendys International
Sterling,Wallingford,Lynn,Madison, IL,CN,Ma,Wi
01.1985 - 09.1988
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Trained employees on duties, policies and procedures.
  • Recruited, interviewed and hired qualified staff for open positions.

Education

High School Diploma -

Hamilton-Wenham Regional High School
South Hamilton, MA
05-1968

Skills

  • Punctuality
  • Pallet jack usage
  • Inventory Management
  • Merchandise staging
  • Product display
  • Store maintenance
  • Stock replenishment
  • Product stocking
  • Order Picking

Professional Experience

  • Awarded numerous White Glove Awards for store sanitation, cleanliness, Customer service and procedure implimentation.

Accomplishments

  • Wendy's store operations chosen multiple times to implement new products and concepts such as Breakfast, Pasta bar, Chicago Hot Dogs

Timeline

CAP 1 Associate

Walmart
11.2022 - 10.2024

Customer Service Representative

Publix Grocery Store
04.2017 - 10.2022

General Manager

Wendys International
08.1995 - 09.1997

General Manager

Wendys International
01.1985 - 09.1988

High School Diploma -

Hamilton-Wenham Regional High School
John Randal Szaryc