John Rex Huerto
San Francisco,CA
Summary
Dynamic and results-oriented professional with a proven track record at The Ritz-Carlton Hotel Company, enhancing kitchen efficiency and stewarding team performance. Excelled in customer service and problem-solving at Lucky Stores, significantly improving customer satisfaction. Skilled in organization, teamwork, and adept at multitasking. Demonstrated ability to learn quickly, leading to cost savings and operational improvements.
Overview
4
4
years of professional experience
Work History
Stewarding
The Ritz-Carlton Hotel Company
10.2023 - Current
- Improved overall cleanliness and organization of the kitchen by implementing efficient stewarding processes and procedures.
- Conducted thorough cleaning and maintenance of stewarding equipment, ensuring longevity and reliability.
- Served as a liaison between the stewarding department and other hotel teams, developing strong working relationships across various departments.
- Conducted regular performance reviews of stewarding team members, identifying areas of improvement and opportunities for growth within the organization.
- Assisted in recruiting top talent for stewarding positions, enhancing the overall skill set of the workforce.
- Managed inventory for all stewarding supplies, reducing waste and saving on costs.
Multi Purpose Clerk
Lucky Stores
10.2020 - 10.2022
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
- Streamlined order processing by organizing incoming shipments for easier searchability.
- Supported store operations by conducting price checks, merchandise returns, and processing exchanges as needed.
- Assisted in inventory management tasks, ensuring accurate stock levels and timely replenishment of products.
- Collaborated with team members to complete daily tasks efficiently and effectively.
- Safeguarded company assets by adhering to loss prevention strategies and reporting suspicious activities promptly.
- Expedited shipment unloading processes by utilizing equipment safely while adhering to company guidelines.
- Handled customer inquiries with professionalism, directing them to appropriate departments when necessary.
- Managed cash transactions accurately, balancing registers daily to maintain accountability.
- Contributed to increased sales through effective product promotion and upselling techniques.
- Prepared fresh produce displays for optimal presentation, resulting in increased sales potential.
- Provided exceptional customer assistance, resolving issues promptly and professionally.
- Participated in regular staff meetings to discuss operational improvements and share best practices with colleagues.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Education
High School Diploma -
Ternate National Highschool
Philippines05.2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Multitasking Abilities
- Active listening
- Organization and time management
- Fast Learner
Languages
TAGALOG
English
Timeline
Stewarding
The Ritz-Carlton Hotel Company
10.2023 - Current
Multi Purpose Clerk
Lucky Stores
10.2020 - 10.2022
High School Diploma -
Ternate National Highschool
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