JOHN ROBERT MENDOZA, RN, BSN
VALLEJO,CA
Summary
Compassionate healthcare professional with extensive experience in Skilled Nursing, Quality Improvement, Case Management, Home Health, Hospice, and Palliative Care. Committed to delivering tailored patient-centered care that aligns with organizational mission and vision. Proven ability to enhance existing care protocols while fostering an environment of continuous improvement for both patients and families. Aiming to leverage expertise in a dynamic setting to elevate the quality of care provided.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Continuing Care Utilization Review Coordinator RN
KAISER PERMANENTE
VALLEJO, CA
06.2024 - 01.2025
- Conducts utilization review for in-house patients and/or those members at contracted facilities
- Assists in collecting and assimilating clinical data to enhance the quality of services using MICROSOFT APPLICATIONS (Word, Excel, PowerPoint, and OneNote)
- Assists in the discharge planning process
- Generates quality improvement results
- Reports and investigates unusual occurrences and questions inappropriate decisions based on their professional expertise
- Coordinates referrals to appropriate agencies/facilities
- Collaborates with physicians on clinical reviews, keeps them appraised of Kaiser clinical criteria
- Conducts Post Discharge Calls to patients that visited/admitted to Non-KP Hospitals.
HOME HEALTH INTAKE RN – SH
KAISER PERMANENTE
Martinez, CA
04.2024 - 06.2024
- Provides age-appropriate skilled nursing care to patients in their place of residence in accordance with agency policy and procedure and state and federal regulations
- Teaches the patient/family disease process and self-care needs
- Monitors physiological state to determine an appropriate level of safety and comfort
- Provides services requiring nursing skills in accordance with the plan of care
- Develops and coordinates the plan of care and provides case management
- Performs duties consistent with the nursing practice act that includes the standards of competent performance including Title 16, Chapter 14, Section 144.3 of the California Code of Regulations
NURSE MANAGER
KAISER PERMANENTE
VALLEJO, CA
10.2023 - 04.2024
- Manages 24-hour departments providing patient care services
- Ensures staff provide high quality, accessible, cost-effective care, and patient-focused services to members across the Continuum, which comply with local, state, and federal requirements
- Develops and maintains clinical standards of care and practice, responsible for all resource budgeting, selection and development
Staff RN II
KAISER PERMANETE – PALLIATIVE CARE
Vacaville, CA
04.2022 - 10.2023
- Screens and evaluates appropriateness of palliative care referrals
- Gathers patient and family data in preparation for the palliative care consult by the palliative care team
- Coordinates palliative care consults
- Assesses member palliative care needs and monitors the quality of outcomes
HH RN II – Case Manager
KAISER PERMANETE – HOME HEALTH
Novato, CA
08.2021 - 04.2022
- Provides age-appropriate skilled nursing care to patients in their place of residence in accordance with agency policy and procedure and state and federal regulations
- Teaches the patient/family disease process and self-care needs
- Monitors physiological state to determine an appropriate level of safety and comfort
- Provides services requiring nursing skills in accordance with the plan of care
- Develops and coordinates the plan of care and provides case management
Primary Care Clinician
SUTTER CARE AT HOME – HOME HEALTH
Novato, CA
11.2020 - 08.2021
- Responsible for the overall management of approximately 25 patients including the provision of direct care with a designated visit productivity standard
- Plans, organizes, and directs all patient care services for patients in the assigned caseload in accordance with current standards and regulations
RN Case Manager
SUTTER CARE AT HOME – HOSPICE
Santa Rosa, CA
11.2019 - 11.2020
- Provides skilled palliative and end of life care in the community setting
- Facilitates the development of collaborative interdisciplinary plan and ensures the overall coordination and medical management of hospice services
Assistant Director of Nursing
NOVATO HEALTHCARE CENTER
Novato, CA
11.2018 - 11.2019
- Assists in planning, organizing, developing, and directing the overall operation of the Nursing Services Department
- Handles and/or assists in developing and regularly evaluating methods for coordinating nursing services with other resident services
RN Resident Care Manager
FRIENDS HOUSE (HEALTHCARE UNIT)
Santa Rosa, CA
09.2018 - 11.2019
- Supervises, teaches, coaches, and administrates staff functions
- Coordinates MDS for Health Center residents
Charge Nurse
PROFESSIONAL POST ACUTE CENTER
San Rafael, CA
02.2018 - 10.2019
- Provides direct nursing care to the residents, and supervises the day-to-day nursing activities performed by nursing assistants.
RN Unit Supervisor
CRESTWOOD Rehab and Recovery Center (CRRC)
Vallejo, CA
11.2017 - 05.2019
- Directs the day-to-day functions of the nursing activities in accordance with all applicable regulatory standards
- Supervises assigned staff
Service Coordinator CRRC Supervisor
CRESTWOOD Rehab and Recovery Center (CRRC)
Vallejo, CA
04.2015 - 11.2017
- Assesses clients to identify individual problem areas necessitating treatment
- Coordinates the interdisciplinary team meetings and discharge planning efforts
Med-Tech/Resident Assistant
Brookdale Napa
Napa, CA
08.2014 - 09.2015
- Ensures that medications are administered following physician’s orders, established policy and procedure, and state law
- Monitors changes on resident's status
Med-Tech
Drake Terrace
San Rafael, CA
04.2011 - 07.2014
- Ensures that medications are administered following physician’s orders, established policy and procedure, and state law.
Education
Bachelor of Science - Nursing
St. Jude College-Dasmarinas
Cavite City, Philippines03.2009
Skills
- Case Management
- Palliative Care
- Hospice Care
- Home Health Care
- Skilled Nursing Facilities
- Quality Improvement
- Microsoft Applications such as Word, Excel, PowerPoint, and OneNote
Certification
- Registered Nurse, California Board of Registered Nursing, 95146480
- Basic Life Support (BLS), American Heart Association
Phone
cell, 707-731-4152
Timeline
Continuing Care Utilization Review Coordinator RN
KAISER PERMANENTE
06.2024 - 01.2025
HOME HEALTH INTAKE RN – SH
KAISER PERMANENTE
04.2024 - 06.2024
NURSE MANAGER
KAISER PERMANENTE
10.2023 - 04.2024
Staff RN II
KAISER PERMANETE – PALLIATIVE CARE
04.2022 - 10.2023
HH RN II – Case Manager
KAISER PERMANETE – HOME HEALTH
08.2021 - 04.2022
Primary Care Clinician
SUTTER CARE AT HOME – HOME HEALTH
11.2020 - 08.2021
RN Case Manager
SUTTER CARE AT HOME – HOSPICE
11.2019 - 11.2020
Assistant Director of Nursing
NOVATO HEALTHCARE CENTER
11.2018 - 11.2019
RN Resident Care Manager
FRIENDS HOUSE (HEALTHCARE UNIT)
09.2018 - 11.2019
Charge Nurse
PROFESSIONAL POST ACUTE CENTER
02.2018 - 10.2019
RN Unit Supervisor
CRESTWOOD Rehab and Recovery Center (CRRC)
11.2017 - 05.2019
Service Coordinator CRRC Supervisor
CRESTWOOD Rehab and Recovery Center (CRRC)
04.2015 - 11.2017
Med-Tech/Resident Assistant
Brookdale Napa
08.2014 - 09.2015
Med-Tech
Drake Terrace
04.2011 - 07.2014
Bachelor of Science - Nursing
St. Jude College-Dasmarinas