Detail-oriented professional with strong skills in shipping documentation and order processing. Known for effective customer relationship management and team collaboration, ensuring timely and accurate shipments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
RMA Outbound - PRESENT Operated electric pa
RANDSTAND AGENCY - ZT GROUP
Secaucus, New Jersey
09.2020 - Current
I operated electric pallet jacks to efficiently load and unload trucks. I managed pallet preparation for shipments, including preparing and packing customer orders. I created and applied accurate shipping labels for each shipment.
All shipping labels were scanned according to the shipping method and organized by classification, separating FedEx Express and Ground shipments. I have extensive knowledge of the selection and verification processes for lightweight and highly delicate parts, using ESD equipment for part protection. I have basic Excel and programming skills.
Organized meetings, prepared agendas, and documented meeting minutes efficiently.
Managed calendars and scheduled appointments for executives and team members.
Coordinated travel arrangements and itineraries for domestic and international trips.
CUSTOMER SERVICE, SHIPPING Labeling and documentat
UNITED WINDOWS AND DOORS, WAYNE, NEW JERSEY
Edison, New Jersey
02.2018 - 06.2020
I received orders via Gmail or by phone; these orders were either transferred to other buildings or came directly from the customer. Once received, they were processed in the company system and sent to the Pick and Check area. On several occasions, I personally selected and checked the orders and sent them to the packing area for palletizing. I collaborated closely with the team to optimize the process. I was responsible for documentation, transportation, and creating the location label for shipping.
Education
GED -
U.S. Career Institute
Newark, NJ
04-2015
Skills
Pick and check
Shipping documentation
Order processing
Supply chain logistics
Customer relationship management
Packed
palletization process
security labels
Forklift
Languages
Spanish
Professional
English
Professional
Certification
forklift
Timeline
RMA Outbound - PRESENT Operated electric pa
RANDSTAND AGENCY - ZT GROUP
09.2020 - Current
CUSTOMER SERVICE, SHIPPING Labeling and documentat
Production Manager & PA to CEO | 2024 – Present at Lion Mountain Media — JohannesburgProduction Manager & PA to CEO | 2024 – Present at Lion Mountain Media — Johannesburg