Helpful professional commended as a valuable team player with expertise in Fire restoration, water damage restoration and mold mitigation. Ready to bring 2 years of relevant work experience to a position as a coach cleaner for the MTA.
Overview
14
14
years of professional experience
Work History
Technician
Blue Bear Restoration
01.2022 - Current
Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Maintained compliance with regulatory standards and safety requirements.
Applied critical thinking and research to address complex issues.
Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
Collaborated with cross-functional teams to ensure timely completion of complex projects.
Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Verizon Sales Representative
Verizon
07.2022 - 07.2022
Recommended complementary purchases to customers, increasing revenue.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Built customer loyalty and retention by delivering excellent shopping experiences.
Provided exceptional services and pleasant shopping experiences to retail customers.
Managed efficient cash register operations.
Technician
Servpro
01.2022 - 05.2022
Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Applied critical thinking and research to address complex issues.
Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
Worked with diverse types of weather and ground conditions.
Completed job reports and logs immediately following service calls.
Maintained quality assurance and customer satisfaction objectives.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Car Window Tinter
Window Tint Inc.
11.2021 - 12.2021
Met or exceeded company-defined quality and production goals.
Maintained inventory of automotive tools and installation materials.
Researched and carefully selected delivery routes to maximize on-time performance and customer satisfaction.
Enhanced vehicle aesthetics and functionality through meticulous window tinting installations.
Marketing Representative
Sutherland
08.2021 - 11.2021
Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
Conducted primary and secondary research to better understand customer needs and behaviors.
Developed and implemented comprehensive marketing strategies to increase brand awareness and customer acquisition.
Achieved increased customer engagement through the creation of targeted email campaigns and newsletters.
Provided exceptional customer service at promotional events, fostering positive relationships with potential clients and partners.
Car Lot Manager
Cortese Lincoln
06.2021 - 08.2021
Drove automobiles to other dealerships or vendors for pickups and deliveries..
Upheld strict quality control standards by inspecting incoming vehicles thoroughly for damage or defects prior to placing them on the lot.
Added and maintained key tags, inspection decals and window stickers for over 100 vehicles on sales lot.
Minimized inventory loss by implementing effective security measures and regularly auditing lot assets.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Assisted customers in locating desired vehicles quickly by maintaining an accurate database of current inventory location information.
Assisted sales and service staff with moving automobiles to keep operations running smoothly.
Contributed to a positive work environment by fostering teamwork, motivating employees, and leading by example.
Sales Associate
Delta Sonic Car Wash Systems
03.2010 - 05.2021
Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Managed efficient cash register operations.
Listened to customer needs and desires to identify and recommend optimal products.
Host/Server/Cashier
Everready Diner
09.2018 - 03.2019
Assisted customers with delivering orders, carrying additional trays and helping dish out items.
Answered customer questions about hours, seating, and menu information.
Promoted business loyalty by fostering positive customer relationships.
Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit
Used cash registers and credit card machines to cash out customers.
Input orders accurately into POS terminal, split bills and accepted payments.
Leveraged POS system to manage sales transactions, process credit cards and print receipts.
Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Kitchen Staff
Camp Herrlich
06.2014 - 08.2018
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Monitored and maintained proper spacing of food products from floor, ceiling and shelving and confirmed adequate airflow and positioning of products for optimal food safety.
Participated in regular team meetings to discuss areas for improvement and strategies for continued growth within the role of Kitchen Staff Member.
Education
High School Diploma -
Carmel High School
Carmel, NY
06.2018
Skills
Attention to Detail
Document Preparation
Tool Installation and Alignment
Customer interaction
Building Maintenance
Deadline-oriented
OSHA Compliance
Following safety practices
Customer rapport
Timeline
Verizon Sales Representative
Verizon
07.2022 - 07.2022
Technician
Blue Bear Restoration
01.2022 - Current
Technician
Servpro
01.2022 - 05.2022
Car Window Tinter
Window Tint Inc.
11.2021 - 12.2021
Marketing Representative
Sutherland
08.2021 - 11.2021
Car Lot Manager
Cortese Lincoln
06.2021 - 08.2021
Host/Server/Cashier
Everready Diner
09.2018 - 03.2019
Kitchen Staff
Camp Herrlich
06.2014 - 08.2018
Sales Associate
Delta Sonic Car Wash Systems
03.2010 - 05.2021
High School Diploma -
Carmel High School
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