Johns Stoddard

Sales Associate

Walmart,

04.2020 - Current

Assisted customers in locating merchandise, enhancing overall shopping experience.
Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
Maintained clean and organized sales floor, promoting a welcoming environment for shoppers.
Collaborated with team members to restock shelves promptly, improving inventory presentation.
Handled customer inquiries effectively, providing timely solutions to enhance service quality.
Supported promotional activities by setting up displays, increasing product visibility and sales potential.
Trained new associates on store policies and procedures, fostering a knowledgeable staff environment.
Monitored inventory levels regularly, identifying needs for replenishment to ensure product availability.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Engaged with customers to build rapport and loyalty.