Johnsley Bertho
2774 Nw 4th Ct Pompano Beach ,FL
Summary
Dynamic and results-oriented professional with extensive experience in fast-paced environments, such as Walmart and Delimart Restaurant. Excelled in merchandise stocking and customer service, enhancing shopping experiences and operational efficiency. Demonstrated a positive attitude and the ability to learn quickly, leading to significant improvements in inventory management and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Stocker
Walmart
Sunrise, FL
02.2024 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Improved customer satisfaction by promptly locating items and providing product information.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Assisted customers with special requests, enhancing their shopping experience at the store.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
- Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
- Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
- Facilitated smoother store openings by stocking necessary products before each shift.
- Aided in training new team members on best practices for stocking procedures and inventory management systems.
- Stocked designated items on shelves, end caps and displays.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Cook, Server
Delimart Restaurant
Haiti
01.2012 - 08.2023
- Managed kitchen inventory for optimal stock levels and reduced waste.
- Prepared diverse menu items by following standardized recipes and presentation guidelines.
- Engaged with guests to gather feedback and improve menu offerings.
- Monitored food safety standards to uphold health regulations.
- Cooked meals to meet customer dietary preferences and special requests.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Showcased excellent knife skills for precise cutting and preparation of various ingredients.
Education
Associate Of Business Administration -
Broward College
Fort Lauderdale, FLSkills
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
- Friendly and personable
- Heavy lifting
- Loading and unloading
- Customer assistance
- Customer relationships
- Punctual and reliable
- Merchandise stocking
- Product restocking
- Stock rotation
- Cleaning procedures
- Supply restocking
- Clear communication
- Shelving of products
- Flexible schedule
- Product organization
- Truck unloading
- Energetic and outgoing
- Price checking
- Safe lifting procedures
- Money handling
- Pallet jack operation
- Pallet jack handling
- Merchandise display
- Warehouse safety
- Proper stacking and storage
- Order receiving
- Safety processes and procedures
- Stockroom maintenance
- Warehouse operations
- Complex Problem-solving
- Product labeling
- Merchandise rotation
- Display assembly
- Product displays
- Performance improvement
Languages
French
Full Professional
Creole
Full Professional
Timeline
Stocker
Walmart
02.2024 - Current
Cook, Server
Delimart Restaurant
01.2012 - 08.2023
Associate Of Business Administration -
Broward College