Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Johnsley Bertho

2774 Nw 4th Ct Pompano Beach ,FL

Summary

Dynamic and results-oriented professional with extensive experience in fast-paced environments, such as Walmart and Delimart Restaurant. Excelled in merchandise stocking and customer service, enhancing shopping experiences and operational efficiency. Demonstrated a positive attitude and the ability to learn quickly, leading to significant improvements in inventory management and customer satisfaction.

Overview

13
13
years of professional experience

Work History

Stocker

Walmart
02.2024 - Current
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
  • Assisted customers with special requests, enhancing their shopping experience at the store.
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
  • Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
  • Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
  • Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
  • Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
  • Facilitated smoother store openings by stocking necessary products before each shift.
  • Aided in training new team members on best practices for stocking procedures and inventory management systems.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

Cook, Server

Delimart Restaurant
01.2012 - 08.2023
  • Managed kitchen inventory for optimal stock levels and reduced waste.
  • Prepared diverse menu items by following standardized recipes and presentation guidelines.
  • Engaged with guests to gather feedback and improve menu offerings.
  • Monitored food safety standards to uphold health regulations.
  • Cooked meals to meet customer dietary preferences and special requests.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Showcased excellent knife skills for precise cutting and preparation of various ingredients.

Education

Associate Of Business Administration -

Broward College
Fort Lauderdale, FL

Skills

  • Willing to learn
  • Positive attitude
  • Shelf stocking
  • Customer service
  • Friendly and personable
  • Heavy lifting
  • Loading and unloading
  • Customer assistance
  • Customer relationships
  • Punctual and reliable
  • Merchandise stocking
  • Product restocking
  • Stock rotation
  • Cleaning procedures
  • Supply restocking
  • Clear communication
  • Shelving of products
  • Flexible schedule
  • Product organization
  • Truck unloading
  • Energetic and outgoing
  • Price checking
  • Safe lifting procedures
  • Money handling
  • Pallet jack operation
  • Pallet jack handling
  • Merchandise display
  • Warehouse safety
  • Proper stacking and storage
  • Order receiving
  • Safety processes and procedures
  • Stockroom maintenance
  • Warehouse operations
  • Complex Problem-solving
  • Product labeling
  • Merchandise rotation
  • Display assembly
  • Product displays
  • Performance improvement

Languages

French
Full Professional
Creole
Full Professional

Timeline

Stocker

Walmart
02.2024 - Current

Cook, Server

Delimart Restaurant
01.2012 - 08.2023

Associate Of Business Administration -

Broward College

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Johnsley Bertho