Johnson Basiou
Oregon City,OR
Summary
Proven expertise in electronics and computer hardware troubleshooting, honed at XPO Logistics, enhances productivity and cuts costs by optimizing workflow and equipment performance. Skilled in remote support and fostering team efficiency, I excel in technical problem-solving and delivering results with a keen focus on safety and quality control. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Skilled [Job Title] with experience in repair and maintenance of computer, automated teller and office machines. Excellent diagnostic and troubleshooting skills to identify problems and repair components and machines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Printer Technician II and Mail Processing Clerk
XPO Logistics
12.1994 - 08.2024
- Demonstrated increased knowledge of company products and equipment.
- Efficiently troubleshot and repaired [Type] equipment to cut company costs and maximize productivity.
- Streamlined [Type] repair processes to minimize day-to-day downtime and increase overall productivity.
- Maintained technology equipment performance by configuring, diagnosing and repairing hardware.
- Facilitated maintenance team training procedures to align with company standards.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Diagnosed and resolved malfunctions in computers, office machines and automated teller machines.
- Performed maintenance duties and safely handled chemicals and solutions.
- Serviced [Type] equipment for expedient repair and minimal downtime.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Adhered to safety protocols and policies to reduce workplace hazards.
Criterion Sorter Operator
XPO Logistics
12.1994 - 08.2024
- Stacked items according to weights, sizes, types, and picking priorities.
- Assessed and sorted items into containers or designated areas according to classification, size, and condition.
- Sorted and clearly marked products with indicators for grade or acceptance-rejection status.
- Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
- Used hand-held scanners to sort items into specific categories.
- Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
- Used hand-held scanner to enter data product information.
- Liaised with cross-functional teams to facilitate smooth operations and achieve common goals.
- Troubleshot sorting systems and made necessary repairs to prevent downtime.
- Utilized sorting systems to sort items fast and accurately.
- Performed routine maintenance on equipment to maximize lifespan and functionality.
- Followed company policies and procedures to produce consistent work results.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Followed standard operating procedures for inspections and tests.
- Weighed products prior to shipment to confirm accuracy.
- Utilized quality control software to track and analyze product data.
- Investigated customer complaints to take necessary corrective actions.
- Monitored product quality at all stages of production process.
- Trained other workers in inspection and testing procedures.
- Recorded and tracked items sorted to confirm accuracy.
- Updated quality control records and reports.
Mail Processing Clerk
XPO Logistics
12.1994 - 08.2024
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Used automated mail processing equipment to sort and collate mail.
- Proved successful working within tight deadlines and a fast-paced environment.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Labeled packages with clear, correct information to reduce mailing errors.
- Created and distributed shipment invoices to maintain accurate account balances.
- Coordinated mail delivery, pick-up and tracking for smooth dispatch operations.
- Updated mailing lists with current addresses and contact information for smooth customer communications.
- Advised on post office services such as collection times, delivery options and product prices.
- Maintained accurate records of incoming and outgoing mail for reliable reference.
- Tracked outgoing mail to provide accurate customer updates.
- Processed and organized incoming mail for distribution to appropriate departments.
- Set up automated mail-processing systems to maintain smooth sorting operations.
- Checked parcels were securely sealed to eliminate losses.
- Used computer systems to track packages and update client information.
- Upsold postal services like insurance and tracking.
- Added accurate data entry into computer system to complete transactions.
- Monitored performance of junior team members and offered support.
Fed Ex Shipping and Receiving
XPO Logistics
12.1994 - 08.2024
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Pulled, verified, and packaged items for shipment.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Reviewed established business practices and improved processes to reduce expenses.
- Tracked production and quality control systems to proactively identify deficiencies.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Conducted research to address shipping errors and packaging mistakes.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Education
High School Diploma -
Palau High School
Koror, Palau06.1987
Skills
- Remote Support
- Software Installation
- Technical problem solving
- Electronics troubleshooting
- Computer hardware troubleshooting
- Technical Support
- Component Replacement
- Workflow Optimization
Timeline
Printer Technician II and Mail Processing Clerk
XPO Logistics
12.1994 - 08.2024
Criterion Sorter Operator
XPO Logistics
12.1994 - 08.2024
Mail Processing Clerk
XPO Logistics
12.1994 - 08.2024
Fed Ex Shipping and Receiving
XPO Logistics
12.1994 - 08.2024
High School Diploma -
Palau High School