Johnson Lee
Westlake,CA
Summary
Dynamic and dedicated customer service worker with extensive experience in high-volume coffee shop environments, including a role as Shift Supervisor. Proven track record of delivering outstanding service, managing order processing, and executing efficient food delivery. Demonstrates strong leadership abilities by overseeing staff, ensuring smooth shift operations, and maintaining high standards of customer satisfaction.
Overview
1
1
year of professional experience
Work History
Sound Board Operator
Anaheim Convention Center
Anaheim , CA
2023.10 - 2024.11
- Calibrated microphones, speakers, amplifiers, mixers, and other related devices.
- Monitored sound system performance throughout event and made necessary adjustments.
- Adjusted audio levels, equalization, and other settings to ensure optimal sound quality.
- Set up and operated sound board for live events.
Barista/ Shift Leader
About Time Cafe
Los Angeles , CA
2023.10 - 2024.08
- Operated and calibrated the espresso machine every morning.
- Trained new baristas on company policies and food handling safety standards, ensuring compliance and consistent service quality.
- Created new, trendy drinks that were successful at the cafe.
- Operated the cash register, and served desserts/food, and drinks during each shift.
- Was in charge of making bulk batches of cream, matcha, and different syrups for cafe use.
- Developed and implemented promotional displays to advertise special events and promotions, enhancing customer engagement and sales.
Education
High School Diploma -
New Covenant Academy
Los Angeles2022-07
Some College (No Degree) - Accounting And Finance
Masters University
Santa Clarita Skills
- Espresso machine operation/ calibration
- Barista Training
- Shift supervision
- Menu development
Languages
English
Native/ Bilingual
Korean
Native/ Bilingual
Timeline
Sound Board Operator
Anaheim Convention Center
2023.10 - 2024.11
Barista/ Shift Leader
About Time Cafe
2023.10 - 2024.08
High School Diploma -
New Covenant Academy
Some College (No Degree) - Accounting And Finance
Masters University
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