JOHNSON Lewis
Shiprock,NM
Summary
Experienced Alignment Technician skilled in automotive diagnostics, wheel alignment, and preventive maintenance. Committed to enhancing vehicle performance and ensuring customer satisfaction through precise technical problem solving.
Overview
29
29
years of professional experience
Work History
Alignment Technician
GILLS POINT S
09.2014 - Current
- Diagnosed and repaired complex automotive issues using advanced diagnostic tools and equipment.
- Researched and recommended innovative solutions for common automotive problems to enhance service offerings.
- Trained new hires on shop protocols, equipment usage, and safety procedures to foster a productive work environment.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Test drove vehicles to determine problems and test repairs.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested equipment to locate worn and damaged parts.
- Increased workshop efficiency by maintaining a clean and organized workspace.
- Changed vehicle oil and replaced filter.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Followed established safety procedures and techniques when working under lifted vehicles.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Assessed vehicle maintenance status and completed needed service.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Conducted precise vehicle alignment using advanced diagnostic equipment and tools.
- Diagnosed alignment issues, providing effective solutions to improve vehicle performance.
- Diagnosed customer vehicle problems and assigned specific model repair kit needed for misalignment.
- Drove and guided vehicles onto vehicle lifts and safely secured vehicles to prevent shift.
- Improved overall vehicle performance with regular maintenance checks on steering systems and tire pressure levels.
- Maintained a clean working environment, adhering to company guidelines on cleanliness and safety protocols at all times.
- Reduced customer complaints by ensuring meticulous wheel alignment services for various types of vehicles.
- Interacted with customers to explain issues causing misalignment or damage to vehicle.
- Increased customer satisfaction with precise tire balancing, rotations, and repairs.
- Developed strong relationships with vendors to secure competitive pricing for parts required during repair processes.
- Maintained tidy, clean work environment, reducing risk of lost tools or parts and enhancing shop safety.
- Assisted customers in understanding the importance of proper wheel alignment for optimal driving conditions.
- Supported management in developing new strategies to improve work processes related to alignment services within the workshop setting.
- Maintained serviceability of shop machinery through regular calibration and lubrication.
- Ensured accurate diagnosis of alignment issues through the use of advanced computerized equipment and software systems.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Inspected and maintained equipment to limit operational disruptions.
- Inspected vehicle brakes, shocks and suspension systems, making repair recommendations to restore condition.
- Road-tested vehicles to assess tire performance and identify additional issues.
- Checked, installed and repaired rotors, pads, and drums.
Tire and Lube Technician
Discount Tire Centers Los Angeles
01.2012 - 09.2013
- Performed tire rotations and replacements following safety protocols.
- Conducted routine oil changes utilizing manufacturer specifications and best practices.
- Inspected vehicles for potential issues, ensuring optimal performance and safety standards.
- Assisted in maintaining inventory of lubricants and tires, streamlining supply management.
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Balanced tires accurately to enhance vehicle stability and ensure smooth driving experiences for customers.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
Auto Mechanic
City of Farmington
09.2010 - 12.2012
- Mentored junior mechanics on best practices for troubleshooting and repairs.
- Developed training materials to enhance team knowledge of new technologies and techniques.
- Evaluated customer needs and provided tailored solutions to resolve mechanical problems effectively.
- Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
Bus Mechanic
SHIPROCK TRANSPORTATION
09.2009 - 09.2010
- Diagnosed mechanical issues using advanced diagnostic tools and equipment.
- Performed preventative maintenance on various bus models to ensure operational efficiency.
- Oversaw repair projects, ensuring adherence to safety standards and regulatory compliance.
- Mentored junior mechanics, enhancing their technical skills and troubleshooting capabilities.
- Implemented quality control measures, improving reliability of bus fleet operations.
- Conducted thorough inspections to identify potential mechanical failures before they arise.
- Reduced vehicle downtime, executing prompt troubleshooting and repair of electrical, mechanical, and hydraulic systems.
- Performed comprehensive inspections on incoming buses, identifying potential issues before they escalated into costly repairs or safety concerns.
- Increased bus fleet reliability by performing thorough preventative maintenance and timely repairs.
- Stayed current with industry trends and advancements in bus technology through continuous professional development opportunities.
- Diagnosed mechanical problems for repair or replacement.
- Serviced and maintained engines by performing regular oil and filter changes.
- Performed preventive maintenance on diesel engines, preventing malfunctions.
- Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
- Ordered new parts for broken belts, hoses and filters, resupplying inventory.
- Checked completed repairs in buses and trucks, confirming correct servicing procedures.
Auto Mechanic
City of Farmington
03.2007 - 09.2009
- Diagnosed and repaired automotive issues using advanced diagnostic equipment.
- Conducted routine maintenance services to enhance vehicle performance and longevity.
- Collaborated with team members to streamline repair processes and improve workflow efficiency.
- Implemented safety protocols to ensure a secure working environment during all operations.
- Managed inventory of tools and parts to maintain optimal stock levels for repairs.
- Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
- Maintained vehicle records by recording service and repairs.
- Collaborated with team members to complete complex repairs, ensuring optimal vehicle functionality.
- Maintained detailed records of each repair performed, facilitating warranty claims processing when needed.
- Protected company reputation by consistently following ethical practices when performing all job duties.
- Performed routine maintenance and repair of vehicles, trailers and other motorized and educational program equipment.
- Increased shop efficiency with thorough preventative maintenance inspections and appropriate recommendations.
- Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Maintained accurate records of time and materials required to perform repairs and service.
Automotive Technician
Webb Automotive Group
04.1997 - 04.2007
- Diagnosed and repaired automotive systems, ensuring optimal performance and safety standards.
- Conducted routine maintenance services, enhancing vehicle reliability and customer satisfaction.
- Utilized diagnostic tools to identify mechanical issues, streamlining repair processes.
- Led a team of technicians in complex repairs, improving workflow efficiency and collaboration.
- Analyzed vehicle data using advanced diagnostic equipment.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Investigated customer complaints to identify cause of malfunctions.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Education
No Degree - AUTOMOTIVE TECHNOLOGY
SAN JUAN COLLEGE
Farmington, NMHigh School Diploma -
SHIPROCK HIGH SCHOOL
Shiprock, NM05-1993
Skills
- Critical thinking capacity
- Brake systems
- Automotive diagnostics
- Communication and interpersonal skills
- Suspension systems
- Vehicle inspection proficiency
- Preventive maintenance execution
- Steering systems
- Technical problem solving
- Time management aptitude
- Wheel alignment expertise
- Physical stamina and dexterity
- Machinery operation
- Brake system service
- Facility cleaning
- Time tracking
- Troubleshooting
- Brake repairs
- Alignments experience
- Brake system inspection
- Hand tools proficiency
- Vehicle repair
- Customer service
- Problem-solving abilities
- Multitasking
- Power tool operation
- Mechanical skills
- Machine operation
- Hand and power tool operation
- Cleaning skills
- Decision-making
- Clean driving record
- Safe vehicle lifting
- Customer relations
- Self motivation
Timeline
Alignment Technician
GILLS POINT S
09.2014 - Current
Tire and Lube Technician
Discount Tire Centers Los Angeles
01.2012 - 09.2013
Auto Mechanic
City of Farmington
09.2010 - 12.2012
Bus Mechanic
SHIPROCK TRANSPORTATION
09.2009 - 09.2010
Auto Mechanic
City of Farmington
03.2007 - 09.2009
Automotive Technician
Webb Automotive Group
04.1997 - 04.2007
No Degree - AUTOMOTIVE TECHNOLOGY
SAN JUAN COLLEGE
High School Diploma -
SHIPROCK HIGH SCHOOL