Johnson Phanthavong
Winfield,KS
Summary
Proven team collaborator and skilled vehicle inspector, I excell by enhancing customer satisfaction and maintaining a customer/worker relationship. Leveraging strong work ethic and problem-solving abilities, I consistently met tight deadlines, contributing to improvement in service efficiency.
Offering strong work ethic and willingness to learn. Brings ability to quickly understand and apply techniques. Ready to use and develop skills.
Reliable production professional ready to apply abilities and contribute to company success. Efficient in taking on any job and completing high-quality work. Experience using equipment or vehicles to transport materials and assist production teams.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
Work History
Automotive Detailer
Eddy's Chevrolet Cadillac
03.2024 - 09.2024
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Collaborated with team members to ensure consistent quality and timely completion of tasks.
- Exceeded performance expectations while working efficiently under pressure during peak business hours or tight deadlines.
- Maintained clean, tidy and safe work environment.
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Wiped down and polished interior and exterior surfaces.
- Used specialized cleaning products to remove stains from interior and exterior surfaces.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Washed cars and trucks daily for auto dealership.
- Improved customer satisfaction by providing thorough interior and exterior detailing services.
- Promoted teamwork within the organization by sharing knowledge and expertise with fellow employees.
Production Worker
Husky Liners
07.2022 - 08.2023
- Followed safety procedures and guidelines to maintain safe working environments.
- Made sure that products were produced on time and are of good quality.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Inspected products and machines to maintain quality and efficiency.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Met production targets and tight deadlines by collaborating closely with team members.
- Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
Lot Attendant
Eddy's Toyota
05.2018 - 10.2021
- Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
- Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Contributed to a professional atmosphere through courteous communication with customers, staff, and vendors.
- Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
- Followed safety protocols for personal, guest and automobile safety.
- Parked and retrieved cars according to customer needs.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Supported sales team with vehicle preparation, ensuring optimal presentation for potential buyers.
- Escorted drivers to vehicles and helped load or carry large items.
- Removed safety hazards, soiled items, and trash from customer areas.
Vehicle Transporter
Eddy's Chevrolet Cadillac
06.2015 - 05.2018
- Ensured safe and damage-free vehicle deliveries by adhering to strict safety guidelines and protocols.
- Enhanced daily productivity through meticulous organization of paperwork related to vehicle pick-up/drop-off schedules and assignments.
- Improved customer satisfaction by providing timely and efficient vehicle transportation services.
- Promoted a positive work environment by fostering strong relationships with team members, management, and clients alike.
- Facilitated smooth handovers of transported vehicles to clients, carefully reviewing all relevant documentation before release.
- Maintained a clean driving record, adhering to all traffic laws and safety regulations.
- Minimized late deliveries by proactively monitoring traffic patterns and adjusting routes accordingly.
- Maintained high customer satisfaction by working quickly and accurately.
Education
High School Diploma -
Winfield High School
Winfield, KS05-2014
Skills
- Vehicle inspection
- Relationship building
- Physical stamina
- Team collaboration
- Customer service
- Work planning
- Problem-solving
- Time management
- Multitasking and organization
- Equipment handling
- Honest and dependable
- Team cooperation
- Strong work ethic
- Communication and interpersonal skills
- Decision-making
- Creative thinking
Languages
Thai
Limited Working
Timeline
Automotive Detailer
Eddy's Chevrolet Cadillac
03.2024 - 09.2024
Production Worker
Husky Liners
07.2022 - 08.2023
Lot Attendant
Eddy's Toyota
05.2018 - 10.2021
Vehicle Transporter
Eddy's Chevrolet Cadillac
06.2015 - 05.2018
High School Diploma -
Winfield High School
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