John St.Cyr
Saugus,MA
Summary
My name is John St.Cyr, I'm in my fourth year studying criminal justice at Salem State University. I'm a Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to a secure entry-level position. I am willing to learn as much as I can to help a team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant
Boston Harbor Moving
08.2022 - Current
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Improved client satisfaction by carefully packing and transporting their belongings in a timely manner.
- Ensured safe transportation of items by properly loading and securing them in the moving truck.
- Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
Orbital Welder
Essex Bay Engineering
03.2020 - 08.2022
- Improved weld quality by performing precision orbital welding on various materials, including stainless steel and titanium.
- Enhanced project efficiency by maintaining and calibrating orbital welding equipment regularly.
- Reduced material waste by accurately measuring and cutting materials for optimal fit prior to welding.
- Boosted team productivity by collaborating with other welders and technicians to complete projects in a timely manner.
Customer Service Representative
Digsafe
02.2018 - 06.2019
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Associate of Science - Criminal Justice
Salem State University
Salem, MA12.2024
High School Diploma -
Northeast Metropolitan Regional Vocational HS
Wakefield, MA06.2017
Skills
- Data Entry
- Technical Support
- Quality Control Standards
- Weld Joint Preparation
- Packing Expertise
- Materials Handling and Transport
- Time Management
- Adaptable and Flexible
- Verbal and Written Communication
- Teamwork and Collaboration
- Strong Communication Skills
- Attention to Detail
Certification
Certificate of Merit/Deans List 2023
Forklift Certified
Timeline
Assistant
Boston Harbor Moving
08.2022 - Current
Orbital Welder
Essex Bay Engineering
03.2020 - 08.2022
Customer Service Representative
Digsafe
02.2018 - 06.2019
Associate of Science - Criminal Justice
Salem State University
High School Diploma -
Northeast Metropolitan Regional Vocational HS