JOHN T. FISCHETTI
Bountiful,UT
Summary
Results-oriented and adaptable business executive with over three decades of experience driving organizational growth and optimizing operational processes. Committed to meaningfully impacting small to mid-sized companies through innovative strategies and dynamic leadership. Skilled in operations, business development, sales management, marketing, and fostering cohesive teams. A forward-thinking strategist known for navigating challenges with exceptional conflict resolution abilities.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Chief Operating Officer
Complete Outdoors LLC/ASP Pools
03.2020 - Current
- Spearheaded the inception and growth of an outdoor services business, specializing in backyard makeovers, innovative landscape design, and premium swimming pool services
- Cultivated high-performing sales and operations teams fostering a culture of excellence
- Engineered streamlined field operations systems and protocols, elevating productivity, and service delivery
- Implemented precision pricing strategies for services and materials, driving optimal revenue streams
- Orchestrated the establishment and management of a corporate call center, elevating customer support to new heights
- Pioneered the successful launch of a franchise swimming pool division, diversifying and expanding company offerings
- Achieved unparalleled sales performance, ranking first among 16 new franchisees in 2021 and doubling sales in 2022
- Current 2023 sales are robust, trending 33% higher than the previous year.
- Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
- Enhanced company reputation by establishing strong relationships with clients, partners, and stakeholders.
- Expanded the company''s market presence by identifying new business opportunities and executing strategic partnerships.
- Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
- Negotiated favorable vendor contracts for cost-effective procurement solutions that supported business growth objectives.
- Oversaw divisional marketing, advertising and new product development.
- Created succession plans to provide continuity of operations during leadership transitions.
- Initiated strategy to drive company growth and increase market share and profitability.
- Oversaw day-to-day operations to keep the organization running smoothly while meeting business goals.
- Established key performance indicators for each department to track progress toward organizational goals effectively.
Director of Field Operations & Operations Director
Cherry Hill Programs (formerly TNP Corp.)
02.2000 - 03.2020
- Seamlessly integrated TNP Corp into Cherry Hill Programs
- Overseeing personnel and operations
- Orchestrated a comprehensive operational plan across 900 shopping mall locations
- Directed national sales teams, executed marketing plans, and drove substantial revenue growth
- Improved company revenue by collaborating with marketing, sales, and service departments.
- Collaborated with executives to develop and execute strategic business plans.
- Recruited and hired top talent by selecting qualified individuals to maximize profitability.
- Mentored and supervised a diverse workforce, managing scheduling, supervision, and performance management.
- Coordinated logistics planning efforts to ensure timely delivery of products while minimizing transportation expenses.
- Initiated change management strategies that effectively addressed employee concerns while driving forward organizational transformation efforts.
- Managed budgets with accuracy, consistently staying within allocated funds without sacrificing operational goals or objectives.
- Designed training programs for employees that resulted in increased skills proficiency and higher workplace morale.
- Tracked trends and suggested enhancements to both challenge and refine the company's product offerings.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Monitored team performance to assess training requirements and areas in need of improvement.
- Negotiated vendor and client contracts, ensuring profitable relationships
- Established a technical support call center and optimized operations, contributing to revenue growth
- Played a key role in successfully integrating three corporate mergers, responsible for over $100 million in annual field revenue.
- Consistently met or exceeded key performance indicators, demonstrating a strong commitment to achieving organizational goals and objectives.
- Enhanced overall operational efficiency by streamlining processes and implementing new strategies.
Education
Certificate - Electronics Technology
Union College
Union, NJ12.1984
Skills
- Strategic Planning
- Business Forecasting
- Operations Oversight
- Compliance Management
- Relationship and Team Building
- Revenue Growth
- Team Leadership
- Sales Strategy
- Customer Relationship Management
- Executive Leadership
Education Training
- Union Technical Institute, Management, Supervisory, Customer Service, Sales, and Merchandising Training
- Various Hardware and Software Training, Eastman Kodak, Sony Electronics, and Apple Computers
Affiliations
- Member, Photo Marketing Association and Professional Photographers of America
- Past Member, AHTD (Association of High Technology Distributors)
- Past member, IAAPA (International Association of Amusement Parks & Attractions)
- CPO & CST Certified
Expertise Areas
- Strategic Planning
- Business Development
- Operations Management
- Process Improvement
- Sales & Marketing Strategies
- New Business Start-Ups
- Sales Force Leadership
- Turnaround Strategies
- Profit & Loss Analysis
- Budgeting & Forecasting
- Contract Negotiations
- Vendor Relations
- Competitive Analysis
- Relationship Building
- Effective Communication
Certification
CPO Certification
CST Certification
Timeline
Chief Operating Officer
Complete Outdoors LLC/ASP Pools
03.2020 - Current
Director of Field Operations & Operations Director
Cherry Hill Programs (formerly TNP Corp.)
02.2000 - 03.2020
Certificate - Electronics Technology
Union College
CPO Certification
CST Certification
Similar Profiles
Joseph GinoJoseph Gino
Store Associate at Complete PoolsStore Associate at Complete Pools
Joe GinoJoe Gino
Store Associate at Complete PoolsStore Associate at Complete Pools
Heather PhillipsHeather Phillips
Customer Success Representative at Bask Pools & OutdoorsCustomer Success Representative at Bask Pools & Outdoors