Johntia Piepho
Saint Cloud,MN
Summary
Driven by a passion for meaningful connections, I thrive in roles that allow to engage with people , fostering relationships that lead to mutual growth in success.
Overview
13
13
years of professional experience
Work History
Freelance Makeup Artist
Estee Lauder
09.2018 - Current
- Drive sales for Estee Lauder in number one
- I do this by educating and showing guest the product hand pick for them will deliver results
- I work with other highly skilled artist to do event in store to drive business on slow days
- This is achieve by animation, communication to leaders and executing a plan to achieve goal
- Other tasks build in this role is recruiting, working with store team to build rapport help achieve goal on a store and personal level
- One of my top Accomplishment in role that has impacted growth
- Two events that has made over $20,000 dollars in two days
- This was achieved by creative event plan strategies, networking and teamwork
- Increased customer loyalty through exceptional service and tailored makeup applications.
Freelance Makeup Artist
It Cosmetics
03.2016 - 09.2018
- Making memorable service experience for clients
- Driving sales in store through education and hands on demos
- Help It Cosmetics growth with doing corporate events in store
- Giving knowledge to team mates to stay competitive with other brands
- Biggest accomplishment is helping make a $30'000 goal in one day for the biggest event in Ulta company in North Dakota at the time
- With my artist skills and my closing sales strategy
- Increased customer loyalty through exceptional service and tailored makeup applications.
- Conducted consultations to understand client's desired look.
Prestige Manager
Ulta Beauty
07.2011 - 03.2018
- Prestige Manager were in charge of pulling sales reports
- Coming up with a sale strategy and delegating task to other leadership/leads to make plan
- Other responsibilities was to coach my prestige team to flourish on the sales floor
- This was attain by education of new products, new techniques on product, personalizing goals to the strength of my team member and help nurture areas of improvement
- When conflict arise solved it in a quick timely matter
- By holding people accountable
- Understanding for both sides, but moving forward with positive solutions and team work
- Creating events in store with Vendors to grow quarterly sale
- This would entail making sure displays where done, the team knew the goal, resolving any stock issues and great communication with my other Mangers and vendor
- Highlight Accomplishment in this role was taking prestige sales from one million to a five million dollar store in two years
- I achieve this goal by using my people skills and accountability of others, helping build great relations with guest to buy more and come back
- Cultivated a loyal customer base through personalized consultations that emphasized attentive listening skills and expert product recommendations tailored to individual needs.
Education
Cosmetology school - Courses
Model College Of Hair Design
06.2006
High school - Courses
Apollo
05.2005
Skills
- Leadership
- Creative
- Customer Service
- Teamwork
- Adaptabilty
- Time Management
- Attention To Detail
- Communication
- Organization
- Critical Thinking
- Emotional Intelligence
- Multitasking
- Networking
- Strategic Planning
- Active Listener
Languages
English
Native or Bilingual
American sign language
Limited Working
Timeline
Freelance Makeup Artist
Estee Lauder
09.2018 - Current
Freelance Makeup Artist
It Cosmetics
03.2016 - 09.2018
Prestige Manager
Ulta Beauty
07.2011 - 03.2018
Cosmetology school - Courses
Model College Of Hair Design
High school - Courses
Apollo