John "Tony" Turner
Yulee,Florida
Summary
Dynamic General Manager with extensive experience in budget management, team leadership, and operational efficiency. Proven track record in boosting sales, optimizing financial performance, and fostering client relationships. Skilled in staff training, contract negotiations, and implementing effective business strategies that drive profitability and growth.
Overview
35
35
years of professional experience
Work History
General Manager/Director of Variable Operations
Grey Wolf Auto Group
06.2020 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
General Sales Manager
Fields Cadillac
01.2020 - 05.2020
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
General Sales Manager/General Manager
Morgan Automotive Group
08.2013 - 12.2019
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Upheld company policies and implemented standards fairly.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
General Manager
Hanania Automotive Group
09.2009 - 07.2013
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
High School Diploma -
Roosevelt High School
Wyandotte, MI1980
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Time Management
- Training and coaching
- Inventory Control
- Staff Training and Development
- Motivation
- Customer Relations
- Team training and development
- Employee Development
- Consistently meet goals
- Sound Judgment
Additional Information
Navy Veteran
Father of 5 grown children and grand father of 2
References available upon request
Timeline
General Manager/Director of Variable Operations
Grey Wolf Auto Group
06.2020 - Current
General Sales Manager
Fields Cadillac
01.2020 - 05.2020
General Sales Manager/General Manager
Morgan Automotive Group
08.2013 - 12.2019
General Manager
Hanania Automotive Group
09.2009 - 07.2013
High School Diploma -
Roosevelt High School
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