Summary
Work History
Education
Skills
Websites
Languages
Timeline
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JOHN V. OGNIBENE

Deer Park,NY

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Learns new processes quickly and adapts to customer and company needs. Hardworking, focused, and diligent combined with strategic thinking and hands-on experience to deliver impactful solutions and enhance organizational performance.

Work History

Manager

Nonna Bella's Pizza Café
North Babylon, NY
08 2023 - Current
  • Supervise co-workers and ensure that each customer that enters the establishment is assisted and satisfied ontime to minimize wait times.
  • Discuss with all vexed patrons and provide a plan of options to make sure they are satisfied and help promise their return for future business.
  • Delegate employees to follow a provided task checklist to establish and maintain an efficient and organized team.

Post-Closing Specialist & Funder

Mason & Mason, PLLC
Garden City, NY
10 2020 - 08 2023
  • Organized residential closing documents
  • Coordinated with lenders to ensure all documentation is prepared correctly and delivered promptly
  • Prepared MS Excel formulated spreadsheets to improve work structure
  • Utilized REMMIS CloseIT software to generate reports of all residential closings to discuss with management
  • Created fillable PDF documents and formulated Excel Spreadsheets for staff to increase firm productivity by.
  • Assisted in resolving outstanding issues with underwriting teams, ensuring complete resolution before finalizing loan closures.
  • Reduced errors in loan documents by conducting thorough reviews prior to submission.
  • Managed a high volume of loan files, maintaining organization and accuracy throughout the post-closing process.

Title Associate

New York Abstract Services, Inc & American Homes Title Agency, LLC
Garden City, NY
05 2022 - 08 2023
  • Managed files throughout the 5 Boros, Nassau, Suffolk, & Westchester County and quickly navigate between each of their requirements.
  • Communicated with customers to address order inquiries, changes and cancellations.
  • Streamlined order processing for faster turnaround times, utilizing effective multitasking strategies.
  • Enhanced order accuracy by meticulously reviewing and verifying customer information and product specifications.

Assistant Catering Manager & Cashier

Nonna Bella's Pizza Café
North Babylon, NY
05 2014 - 01 2021
  • Actively received constructive criticism from consumers for ways to improve business processes.
  • Consulted daily with management on new decisions to voluntarily improve business processes.
  • Handled financial transactions between customers and business.
  • Developed reputation for prompt and efficient service with high level of accuracy.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Education

Bachelor of Science - Business Management

SUNY Farmingdale
05.2020

Skills

  • Quick Learner
  • Customer Satisfaction
  • Client-focused
  • Active Listener
  • Result & Detail-oriented
  • Microsoft Applications
  • Computer Proficient
  • Introductory C
  • Adobe Proficient
  • Verbal and written communication

Websites

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Manager

Nonna Bella's Pizza Café
08 2023 - Current

Post-Closing Specialist & Funder

Mason & Mason, PLLC
10 2020 - 08 2023

Title Associate

New York Abstract Services, Inc & American Homes Title Agency, LLC
05 2022 - 08 2023

Assistant Catering Manager & Cashier

Nonna Bella's Pizza Café
05 2014 - 01 2021

Bachelor of Science - Business Management

SUNY Farmingdale

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JOHN V. OGNIBENE