John W Downs
Savannah,GA
Overview
22
22
years of professional experience
Work History
Family Caregiver
Self
08.2010 - 01.2025
- Provided compassionate personal care and assistance with daily living activities.
- Developed individualized care plans based on client needs and preferences.
- Administered medications and monitored health conditions effectively.
- Assisted in mobility and physical therapy exercises to enhance physical well-being.
- Learned to navigate Social Security, Medicare, Home Health and Hospice Systems.
Part-Time Maintenance & Security Manager
Savannah Postal Credit Union
10.2009 - 06.2010
- General Building & Ground Maintenance.
- Standby Generator Rebuilt & Testing. Maintained all Back-up Power Systems.
- Maintained Alarm System, CCTV Equipment, Drive Thru Equipment, & Vault Systems.
- Supervised other Service Vendors.
- Updated CCTV Equipment to a DVR System with Online UPS.
Service Technician Supervisor
Hamilton Pacific
07.2008 - 11.2008
- Assisted with the setup of the Georgia / Atlanta Office.
- Installed Panasonic Phone System & Setup of a Temporary Network in Office.
- Provided Technical Support for all coworkers.
- Setup Part Vendors & Supplier Accounts.
- Appointed to South Georgia Supervisor.
- Completed DMP XR500/XR100 Certification.
Savannah & Southeast Georgia Service Advisor
Consolidated Banking Services, Inc.
09.2005 - 12.2007
- Provided Technical & Equipment Support.
- Sold & Installed Equipment Upgrades.
- Maintained Equipment under Contract.
- Installed & Trained Customers on March Networks DVR/NVR's.
- Maintained a High Level of Customer Satisfaction.
Customer Service Engineer II
Diebold, Inc.
11.2002 - 08.2004
- Pass Vault / Biometric Reader Certified.
- Certified on Diebold i & iX series ATM's.
- Improved Customer Relations and Satisfaction in assigned Service Area.
- Scored 98% on Customer Relation Courses.
- Lead the Savannah Team in achieving the "Best Team Status" of all the South Georgia Teams.
Education
High School Diploma -
Beach High School
Savannah, GeorgiaElectronic Technology -
Cleveland Institute of Electronics
Cleveland, OhioSkills
- Proficient with Windows Operating Systems 10 Pro & past versions
- Use of Windows Office Suites including Outlook
- Use of LibreOffice 252 Suite Software
- Work using Laptops, Tablets, & Smartphones
- Worked with March Networks Software & 3rd Party DVR / NVR Software's
- Pacom Software and Alarm & Camera Software Programs
- Limited use of Software House Access software
Other Information
- Fully Bondable with a Clean Driver History.
- A Security Consultant between employment.
- Improved the level of Customer Satisfaction with numerous Companies.
- Highly Trusted & Respected by Customers.
- Managed Service Area without Supervision.
- Maintained a working Inventory & Vehicle maintenance.
- Own Regular & Specialty Tools (such as Change Keys).
- Preformed Preventative Maintenance, Testing, & Cleaning on all equipment under contract.
- Strong belief in the Proper Grounding & use of Surge Protection on all Electronic Equipment.
- Sold & Installed UPS Systems with Network Surge on all DVR / NVR's.
- Ability to duplicate Flat & Standard Keys and own a Ilco Key Machine.
Timeline
Family Caregiver
Self
08.2010 - 01.2025
Part-Time Maintenance & Security Manager
Savannah Postal Credit Union
10.2009 - 06.2010
Service Technician Supervisor
Hamilton Pacific
07.2008 - 11.2008
Savannah & Southeast Georgia Service Advisor
Consolidated Banking Services, Inc.
09.2005 - 12.2007
Customer Service Engineer II
Diebold, Inc.
11.2002 - 08.2004
High School Diploma -
Beach High School
Electronic Technology -
Cleveland Institute of Electronics