John W. Phelps
Paintsville,Kentucky
Summary
Highly praised by supervisors for demonstrating leadership and interpersonal communication skills. Influenced by family and love for athletics. Holds true to value of drive and perseverance during collegiate athletic career after multiple surgeries caused a shortened football career. Expanded professionally through service as a Student Assistant to the Centre College football program. Has spent summers gaining knowledge and experience for the workforce post college graduation.
Overview
6
6
years of professional experience
Work History
Business Analyst Intern
Lockheed Martin
06.2023 - 08.2023
- Attended department meetings to report on findings and to brainstorm and share new ideas with other team members.
- Worked with IT team members on systems automation and advancement initiatives.
- Analyzed market, technology and industry to keep current on trends.
- Identified errors and performed root cause analysis to determine core issues.
- Collaborated on readiness and acceptance tests and verified programming changes made met client's needs.
- Assisted data team with analysis of client's business operations to uncover areas of improvement and implement solutions to address future growth and requirements.
- Attended meetings to train customers on how to use products.
Funeral Home Assistant
Phelps & Son Funeral Home
06.2022 - 08.2022
- Assisted in coordinating funerals by working closely with families to address their specific needs and preferences.
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
- Arranged floral tributes and lights around caskets in visitation rooms and chapels.
- Supported funeral director with all facets of funeral service coordination.
- Prepared facilities for funeral visitations and memorial services.
Student Assistant Football Coach
Centre College
08.2020 - 05.2022
- Fostered a positive team environment with clear communication, goal setting, and motivational strategies.
- Watched athletes for signs of injury, fatigue or other issue, and reported concerns to senior coaching staff.
- Motivated athletes by giving encouragement throughout practices.
- Prepared field for practice and cleaned up equipment after session ended.
- Offered suggestions on ways to improve gameplay.
Lawn Care Worker
Self-employed
06.2018 - 08.2020
- Evaluated status of lawn conditions and met directly with customers to create lawn care programs specific to needs and preferences.
- Recommended tips for homeowners to help maintain yards and lawns such as proper mowing techniques, repairing bare spots on lawns and choosing correct seeds and fertilizers.
- Trimmed greenery, shrubs and hedges to maintain uniform appearance.
- Maintained routine landscaping schedules to boost lawn health.
- Removed weeds, hazards and debris from common pathways to improve usability.
Car Wash Employee
Suds Car Wash
06.2017 - 08.2017
- Rinsed objects and placed on drying racks or used cloth, squeegees or air compressors to dry surfaces.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Inspected and maintained equipment throughout self-service and vehicle wash areas, comprising power washers and central vacuums' individual units.
Education
Bachelor of Arts - Sociology And Anthropology
Centre College
Danville, KY05.2024
High School Diploma -
Paintsville High School
Paintsville, KY05.2020
Skills
- Critical Thinking
- Interpersonal Skills
- Leadership
- Perseverance
- Communications Strategies
- Customer Needs Assessment
- Customer Satisfaction
- User Acceptance Testing (UAT)
- Data Gathering
- Data and Analytics
- Developing Business Plans
Timeline
Business Analyst Intern
Lockheed Martin
06.2023 - 08.2023
Funeral Home Assistant
Phelps & Son Funeral Home
06.2022 - 08.2022
Student Assistant Football Coach
Centre College
08.2020 - 05.2022
Lawn Care Worker
Self-employed
06.2018 - 08.2020
Car Wash Employee
Suds Car Wash
06.2017 - 08.2017
Bachelor of Arts - Sociology And Anthropology
Centre College
High School Diploma -
Paintsville High School