John Willian Cavallini
Melissa,TX
Summary
Business Administrator with 7 years of experience in project management, administrative coordination, team leadership, and customer service. Possesses excellent skills in workflow organization, planning and follow-up activities as well as preparation of executive level communications. Maintains advanced computer skills.
Overview
19
19
years of professional experience
Work History
Managing Member
369 Techgroup
Dallas, TX
12.2023 - 06.2024
- Negotiated contracts with vendors, securing high-quality products at competitive prices while maintaining positive relationships.
- Optimized supply chain operations by developing strong relationships with key suppliers, reducing lead times, and minimizing inventory costs.
- Implemented innovative marketing campaigns that boosted brand awareness and generated new leads for the business.
- Managed financial operations, including budgeting and forecasting, ensuring company stability and growth.
Network Technician
Outsource
Dallas, TX
06.2022 - 11.2022
- Load and install workstations, laptops and peripherals,
- Experience working in MDF / IDF environments
- Install data equipment including data racks, patch panels, cable trays, etc.,
- Test all installed cable using appropriate testing equipment
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
- Collaborated with team members for successful implementation of large-scale network projects.
Network Technician
FSG Electric
Dallas, TX
03.2020 - 07.2020
- Label, pull and terminate cat 5/cat 6 cable,
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Improved network reliability by troubleshooting and resolving hardware and software issues.
- Experience documenting all information on all cable and equipment
- Installation of voice lines to various types of phone equipment
- Installed cabling, wireless routers and telephone systems for data communications networks.
Sales Manager and Key Accounts
Decanter S.A.
Maracaibo, Zulia
04.2015 - 04.2017
- Established a receivables database based on due dates as a tool to enhance the past due invoice collection process, resulting in a 7% increase of timely paid invoices
- Planned and established a due date automated reminder system, resulting in higher customer satisfaction and increased sales
- Established a sales representative suggestion system to learn about difficulties they faced on the field, resulting in improved processes that positively impacted sales volume
- Improved the promotions, sales planning and organization process overall, which resulted in increased sales.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
General Manager
Gd Movil
Caracas, Distrito Capital
11.2008 - 03.2015
- Resolve customer inquiries and exceed store expectations
- Monitor transactions at the register to ensure accuracy and efficiency
- Supervise the team and prioritize all responsibilities to ensure customer service is given priority at all times
- Set sales targets and provide feedback to relevant sales staff
- Communicate the goals achieved to the team
- Promote and support sales activities
- Identify, analyze and propose any area of sales development
- Control billings and stock losses within budgets to maximize profits
- Inventory control
- Maintain the organization of the store and the visual in accordance with the image of the company
- Ensure store and warehouse are tidy
- Motivate the team to achieve results
- Resolve conflicts with team members in an efficient manner
- Identify training needs and supervise staff training
- Lead briefings and staff meetings
- Comply with company attire
- Develop and maintain good working relationships with all colleagues
- Ensure that the store operates in accordance with current health and safety regulations
- Administrative procedures.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Store Manager
Gd Tim Celular Center
Caracas, Distrito Capital
01.2005 - 10.2008
- Managing distribution and shipment budgets
- Ensuring that the quality of all services provided meets the required standards
- Direct conversation with the customer
- Supporting on inventory reconciliation at month close
- Create and Reviewing purchase orders and shipping documents to ensure accuracy
- Plan and track the shipment of base of the company inventory and material receiving form our vendor to manage our customer request
- Assist accounting department collecting pending invoice pass due with the customer.
Education
Smart Marketing Seminar - Business Administration
Universidad Santa Maria
Caracas, Distrito Capital10.2016
Seminar of Human Resources And Talent - Business Administration
Universidad Santa Maria
Caracas, Distrito Capital04.2016
Bachelor's degree in Business Administration -
Universidad Santa María
Caracas, Distrito Capital06.2015
Skills
- Computer Networking
- Microsoft Windows
- Troubleshooting
- Direct sales
- Sales Training Microsoft Office (all versions), which includes Outlook, PowerPoint, and Excel Advance command of Recy, SAP, QuickBooks, Saint, Sage 300, and ACT Bilingual (Spanish & English); outstanding communication skills; ability to multitask and work well under pressure; proactive, creative; little or no supervision performer
- Operations Management
- Team Leadership
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Managing Member
369 Techgroup
12.2023 - 06.2024
Network Technician
Outsource
06.2022 - 11.2022
Network Technician
FSG Electric
03.2020 - 07.2020
Sales Manager and Key Accounts
Decanter S.A.
04.2015 - 04.2017
General Manager
Gd Movil
11.2008 - 03.2015
Store Manager
Gd Tim Celular Center
01.2005 - 10.2008
Smart Marketing Seminar - Business Administration
Universidad Santa Maria
Seminar of Human Resources And Talent - Business Administration
Universidad Santa Maria
Bachelor's degree in Business Administration -
Universidad Santa María