Summary
Overview
Work History
Education
Skills
Acknowledgments Honors
Timeline
Generic

John "Wyatt" Caravana

Columbus,Ohio

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

10
10
years of professional experience

Work History

Business Development Representative

Fueled
04.2024 - Current
  • Qualify and generate high-value prospects to support pipeline growth for Directors and VPs, enabling early-stage evaluations and strategic sales engagement
  • Communicate with prospective customers using a consultative approach to uncover business needs, build trust, and align solutions with their strategic goals.
  • Engage directly with key stakeholders, including C-level executives, to assess business needs, analyze workflows, identify initiatives, define requirements, and position tailored solutions
  • Sourced multiple RFP opportunities, contributing over $765,000 in total pipeline value.

Account Manager

Lagersmith
06.2023 - 03.2024
  • Maintained and grew relationships with over 150+ accounts in the brewery and beverage industry.
  • Sourced our first 2 Ohio customers after opening the new Lagersmith HQ in in Fremont, OH.
  • Managed and was the main point of contact for 25+ custom-can projects while meeting a strict 4-week deadline.
  • Utilized and updated client information within a CRM system (HubSpot) to contribute to marketing campaigns, upselling, and cold calling.

Account Specialist

CoverMyMeds
08.2021 - 05.2023
  • Managed existing user accounts, analyzed usage, and collected feedback using an in-house CRM to enhance the company's prior authorization services.
  • Provided prior authorization guidance via phone, email, and web-based chat, to insurance agents, patients, and prescriber offices
  • Ensured HIPPA compliance with industry regulations when working with patients, insurance representatives and physician offices.

Camp Administrator

Lacrosse Academy LLC
07.2015 - 07.2022
  • Key contributor in facilitating the Lacrosse Academy's online marketing campaigns and also led advertising efforts by traveling to lacrosse tournaments around the State of Ohio.
  • Managed individual camper accounts and expenditures for 200+ Campers per session.
  • Coached and mentored campers in lacrosse skill development along with a defined teaching methodology

Account Manager Internship

Lower.com
05.2020 - 06.2020
  • Established initial communications with potential clients using a CRM system
  • Developed a rapport and maintained strong working relationships with internal and external clients
  • Collaborated with loan advisors and all management teams to deliver a financial product that best suited the client’s financial profile.

Education

Bachelor of Science - Organizational Communication

Ohio University
Athens, OH
05.2021

High School Diploma -

Granville High School
Granville, OH
05-2017

Skills

  • Lead generation
  • Project management
  • Account management
  • Sales prospecting
  • Cold calling
  • Product expertise
  • B2B background
  • Team building

Acknowledgments Honors

  • Completed 50+ of community service with Southeastern Ohio Food Bank and the “More than Pink Walk”
  • Volunteer assistant lacrosse coach at Granville High School
  • Certified OHSAA Lacrosse Referee

Timeline

Business Development Representative

Fueled
04.2024 - Current

Account Manager

Lagersmith
06.2023 - 03.2024

Account Specialist

CoverMyMeds
08.2021 - 05.2023

Account Manager Internship

Lower.com
05.2020 - 06.2020

Camp Administrator

Lacrosse Academy LLC
07.2015 - 07.2022

Bachelor of Science - Organizational Communication

Ohio University

High School Diploma -

Granville High School

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