Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Johsual Rodriguez

Ridgewood,NY

Summary

Dynamic professional with a proven track record at Amazon Walker, excelling in fast-paced environments. Bilingual and adaptable, I deliver exceptional customer service while effectively resolving issues. My strong teamwork and problem-solving skills have contributed to training new team members, enhancing overall team performance and customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Amazon

Amazon Walker
04.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Call Center Representative

Dispatch
03.2022 - 01.2023
  • Responded to customer inquiries, providing accurate information and resolving issues efficiently.
  • Utilized CRM software to document interactions and track customer requests effectively.
  • Assisted in training new team members on call handling procedures and company policies.

Education

High School Diploma -

Bushwick Leaders High School
Queens, NY
06-2025

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Dependable and responsible
  • bilingual
  • tranlator

Certification

regents diploma

Languages

Spanish
Full Professional

Timeline

Amazon

Amazon Walker
04.2025 - Current

Call Center Representative

Dispatch
03.2022 - 01.2023

High School Diploma -

Bushwick Leaders High School

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Johsual Rodriguez