Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Luminis Health, GYN ONC
04.2022 - 09.2024
Able to accurately register and schedule patients, print documents to include the provider’s daily schedule
Ensures that sufficient inventories of medical and office supplies are stocked and maintained in the office and exam rooms
Able to process the ordering of clinical supplies in accordance with practice standards
Demonstrates an understanding of Quality Assurance/Quality
Control standards; completes lab requests, referral and health forms and maintains logs as mandated by state and federal regulatory guidelines, policies and procedures of AAHCE
Administers injections, EKG’s, spirometry, perform phlebotomy, and renders therapeutic treatments (practice specific) as instructed by the physician
Understands how to determine patient eligibility using programs such as Medicaid EVS; can consistently identify when a patient needs a referral and/or pre-authorization.
Answers and screens over 30 incoming office calls, greets patients in a professional and timely manner; projects proper telephone etiquette; understands when it is acceptable to release patient’s protected health information
Accurate, complete, and timely data input within the bounds of record access and in compliance with the processes and procedures governing the electronic health record
Accessing patient record information only as it directly pertains to the performance of work duties
Able to obtain patient vital signs and properly document them in the patient’s medical record
Interviews, triages and prepares patients to facilitate smooth flow, assists providers in medical examinations, and provides other general assistance to the provider and staff as necessary
Greets and accurately registers patients into the practice management system
Communicates with insurance companies and other medical offices to obtain referrals and verifications of coverage
Performs scanning and abstracting duties
Obtains patient records from various offices and hospitals as needed
Answers and screens office calls, makes patient appointments, takes messages and redirects calls as appropriate
Performs daily business operations
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Phlebotomist Technician
BEHAVIORAL HEALTH CLINIC, BHC
11.2020 - 07.2022
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Stocked phlebotomy cart or carrier with appropriate supplies.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Increased patient satisfaction by providing efficient and accurate blood collection services.
Achieved successful venipunctures even in challenging situations such as pediatric or geriatric patients with difficult veins.
Maintained clean and safe work environment, adhering to infection control policies and procedures.
Mitigated risk factors within lab setting by strictly adhering to OSHA regulations regarding biohazardous waste disposal.
Patient Care Technician
DaVita Kidney Care
01.2021 - 08.2021
Communicating patient needs and requests with social workers and or dietitian
Maintain patients’ restrictions to assigned areas
Record and maintain patient information, such as vital signs, eating habits, behavior, progress notes, treatments, or discharge plans
Complete physical checks and monitor patients to detect unusual behavior and report observations to registered nurses
Collaborate with team members to meet standards of all patients’ treatments
Maintaining patient confidentiality, disposing of patient information using standard operating procedure
Needle cannulation, measuring vital signs, collecting and labeling specimens, and drawing lab samples.
Reduced infection risk by strictly adhering to all infection control protocols and properly disposing of biohazard materials.
Performed routine quality control and safety checks on all equipment.
Supported needs of 10+ residents under long-term care.
Management Analyst at Department of Health & Human Services (HHS) - Office of the National Coordinator for Health Information Technology (ONC)Management Analyst at Department of Health & Human Services (HHS) - Office of the National Coordinator for Health Information Technology (ONC)