Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Johvon Brown

Greensboro,NC

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Medical Assistant

Luminis Health, GYN ONC
04.2022 - 09.2024
  • Able to accurately register and schedule patients, print documents to include the provider’s daily schedule
  • Ensures that sufficient inventories of medical and office supplies are stocked and maintained in the office and exam rooms
  • Able to process the ordering of clinical supplies in accordance with practice standards
  • Demonstrates an understanding of Quality Assurance/Quality
  • Control standards; completes lab requests, referral and health forms and maintains logs as mandated by state and federal regulatory guidelines, policies and procedures of AAHCE
  • Administers injections, EKG’s, spirometry, perform phlebotomy, and renders therapeutic treatments (practice specific) as instructed by the physician
  • Understands how to determine patient eligibility using programs such as Medicaid EVS; can consistently identify when a patient needs a referral and/or pre-authorization.
  • Answers and screens over 30 incoming office calls, greets patients in a professional and timely manner; projects proper telephone etiquette; understands when it is acceptable to release patient’s protected health information
  • Accurate, complete, and timely data input within the bounds of record access and in compliance with the processes and procedures governing the electronic health record
  • Accessing patient record information only as it directly pertains to the performance of work duties
  • Able to obtain patient vital signs and properly document them in the patient’s medical record
  • Interviews, triages and prepares patients to facilitate smooth flow, assists providers in medical examinations, and provides other general assistance to the provider and staff as necessary
  • Greets and accurately registers patients into the practice management system
  • Communicates with insurance companies and other medical offices to obtain referrals and verifications of coverage
  • Performs scanning and abstracting duties
  • Obtains patient records from various offices and hospitals as needed
  • Answers and screens office calls, makes patient appointments, takes messages and redirects calls as appropriate
  • Performs daily business operations
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.

Phlebotomist Technician

BEHAVIORAL HEALTH CLINIC, BHC
11.2020 - 07.2022
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Increased patient satisfaction by providing efficient and accurate blood collection services.
  • Achieved successful venipunctures even in challenging situations such as pediatric or geriatric patients with difficult veins.
  • Maintained clean and safe work environment, adhering to infection control policies and procedures.
  • Mitigated risk factors within lab setting by strictly adhering to OSHA regulations regarding biohazardous waste disposal.

Patient Care Technician

DaVita Kidney Care
01.2021 - 08.2021
  • Communicating patient needs and requests with social workers and or dietitian
  • Maintain patients’ restrictions to assigned areas
  • Record and maintain patient information, such as vital signs, eating habits, behavior, progress notes, treatments, or discharge plans
  • Complete physical checks and monitor patients to detect unusual behavior and report observations to registered nurses
  • Collaborate with team members to meet standards of all patients’ treatments
  • Maintaining patient confidentiality, disposing of patient information using standard operating procedure
  • Needle cannulation, measuring vital signs, collecting and labeling specimens, and drawing lab samples.
  • Reduced infection risk by strictly adhering to all infection control protocols and properly disposing of biohazard materials.
  • Performed routine quality control and safety checks on all equipment.
  • Supported needs of 10+ residents under long-term care.

Education

Phlebotomy Certification, The -

National Health Career Association
Leawood, KS
11.2020

Nursing Assistant CNA -

Maryland Board of Nursing
Baltimore, MD
07.2020

General - Studies, Science

Allegany College of Maryland
Allegany, MD
05.2019

H.S. Diploma - General Studies

Bowie High School
Bowie, MD
06.2016

Associates Degree - Transfer Nursing

Anne Arundel Community College
Arnold, MD
12.2026

BASIC LIFE SUPPORT -

HeartCode® Complete BLS Provider
HealthStream
01.2023

Skills

  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Vital Sign Monitoring
  • Direct Patient Care
  • Data Entry
  • Phlebotomy
  • Procedure Assistance
  • Reliable team player
  • Compassionate
  • Professionalism and Ethics
  • Maintaining confidentiality
  • Equipment Sterilization
  • Complex Problem-Solving
  • Trustworthy companion
  • Adaptable

Timeline

Medical Assistant

Luminis Health, GYN ONC
04.2022 - 09.2024

Patient Care Technician

DaVita Kidney Care
01.2021 - 08.2021

Phlebotomist Technician

BEHAVIORAL HEALTH CLINIC, BHC
11.2020 - 07.2022

Phlebotomy Certification, The -

National Health Career Association

Nursing Assistant CNA -

Maryland Board of Nursing

General - Studies, Science

Allegany College of Maryland

H.S. Diploma - General Studies

Bowie High School

Associates Degree - Transfer Nursing

Anne Arundel Community College

BASIC LIFE SUPPORT -

HeartCode® Complete BLS Provider
Johvon Brown