Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joi Anderson

Chicago,IL

Summary

A highly skilled Executive Assistant with a comprehensive background in office management, financial oversight, and customer care. I have a proven track record of supporting executive teams, improving operational efficiency, and implementing effective business strategies. Leveraging my expertise in human resources, accounting functions, and client management, I excel in fostering strong vendor and client relationships while driving organizational success. I am dedicated to delivering solutions that align with company objectives and provide exceptional support to leadership.

Overview

10
10
years of professional experience

Work History

Business Office Director

Senior Lifestyle
Chicago, IL
01.2024 - Current
  • Lead day-to-day operations of the accounting department, ensuring accuracy and efficiency in financial reporting.
  • Develop and implement written policies and procedures for accounting functions and human resources operations.
  • Manage payroll processing using ADP software, ensuring timely and accurate reports to corporate office.
  • Conduct new hire orientations and administer employee benefits programs.
  • Establish and maintain strong relationships with suppliers and vendors, addressing billing errors and payment inquiries.
  • Provide detailed oral and written reports to management regarding financial status and operational performance.

Business Office Manager

Lee Manor
12.2021 - 12.2023
  • Oversaw bookkeeping functions, ensuring accurate financial documentation and reporting.
  • Assisted in preparing monthly financial statements, including balance sheets and income/expense reports.
  • Managed accounts receivable, ensuring timely collection of payments and reporting delinquent accounts to senior management.
  • Collaborated with vendors and internal teams to ensure accurate invoicing and payment approvals.
  • Developed and utilized computer-generated reports to monitor and track financial performance.

Court Operations Assistant

Illinois Appellate Court
02.2019 - 03.2021
  • Supported court functions by ensuring smooth proceedings and maintaining order during oral arguments.
  • Managed audio and video documentation of court cases, providing accurate records of proceedings.
  • Served as liaison for judges, assisting with seating arrangements and courtroom organization.

Medicaid Application Coordinator / Medical Record

Lexington Health Care
01.2015 - 01.2019
  • Coordinated Medicaid applications and redeterminations, working closely with residents, families, and billing departments.
  • Attended hearings and appeals related to Medicaid applications, ensuring compliance with regulatory requirements.
  • Participated in Medicaid audits and reconciled income changes for case files.
  • Acted as a liaison for visiting physicians during medical rounding.
  • Compiled and maintained healthcare data for quality improvement research.
  • Developed and maintained health record indexes and data retrieval systems for effective management of medical records.

Education

Social Service -

College of DuPage
01.2014

Skills

  • Operations Management
  • Strategic Planning & Process Improvement
  • Financial Management & Budgeting
  • Payroll Processing (ADP)
  • Client & Vendor Relationship Management
  • Executive Support & Administrative Leadership
  • Team Collaboration & Leadership
  • Communication & Presentation Skills
  • Time Management & Multitasking
  • Problem Solving & Analytical Thinking
  • Microsoft Office Suite (Excel, Word, PowerPoint)

Timeline

Business Office Director

Senior Lifestyle
01.2024 - Current

Business Office Manager

Lee Manor
12.2021 - 12.2023

Court Operations Assistant

Illinois Appellate Court
02.2019 - 03.2021

Medicaid Application Coordinator / Medical Record

Lexington Health Care
01.2015 - 01.2019

Social Service -

College of DuPage

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