Joi Bell
Baton Rouge,LA
Summary
Dynamic professional with a proven track record at Our Lady Of the Lake, excelling in patient care coordination and multitasking proficiency. Demonstrated success in enhancing operational efficiency and patient satisfaction through effective communication and HIPAA-compliant practices. Skilled in electronic health records management, showcasing a blend of technical expertise and interpersonal skills to drive healthcare excellence.
Overview
5
5
years of professional experience
Work History
Clinical Service Representative/Cardiac Monitor Technician
Our Lady Of the Lake
06.2024 - Current
- Contributed to a positive work environment through effective teamwork and collaboration with colleagues.
- Collaborated with other departments in the organization to optimize resource allocation and improve overall operational efficiency.
- Conducted thorough insurance verification to minimize billing errors and ensure prompt payment of services rendered.
- Enhanced patient satisfaction by providing exceptional clinical service and addressing individual needs.
- Obtained client medical history, medication information, symptoms, and allergies.
Patient Care Coordinator
Health Source One Private Duty & Staffing
07.2022 - 02.2024
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Delivered excellent patient experiences and direct care.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Fostered strong relationships with referral sources for increased network connections, benefiting both the clinic and its patients through expanded resources.
Lead Leasing Consultant
Latter & Blum Property Management
08.2019 - 11.2021
- Assisted in developing annual budgets for the leasing department, contributing to overall financial success of the property.
- Conducted thorough market research to stay current on local rental trends, ensuring competitive pricing strategies.
- Streamlined leasing processes for improved efficiency by closely collaborating with the property management team.
- Contributed to positive online reputation by encouraging satisfied residents to provide testimonials and reviews on social media platforms.
- Established strong rapport with prospective tenants through excellent communication skills and attentive customer service.
- Oversaw timely completion of all lease paperwork and documentation, ensuring accuracy and adherence to legal requirements.
- Maintained accurate records of all prospect interactions using CRM software, enabling targeted follow-up communications tailored to individual preferences.
- Collaborated with maintenance teams to promptly address resident concerns, preserving tenant satisfaction levels and minimizing turnover rates.
- Managed high-quality property tours for prospective residents, showcasing features and amenities while addressing questions and concerns.
Education
High School Diploma -
Madison Prepartory Academy
05-2016
Skills
- Patient care coordination
- Multitasking proficiency
- Time management
- HIPAA compliance
- Effective communication
- Data entry efficiency
- Professionalism and discretion
- Electronic health records management
- Appointment scheduling expertise
Timeline
Clinical Service Representative/Cardiac Monitor Technician
Our Lady Of the Lake
06.2024 - Current
Patient Care Coordinator
Health Source One Private Duty & Staffing
07.2022 - 02.2024
Lead Leasing Consultant
Latter & Blum Property Management
08.2019 - 11.2021
High School Diploma -
Madison Prepartory Academy
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