Joi Griffin
Carson,CA
Summary
Maintained organized, current, and efficient office records by consistently addressing issues and keeping files adequately stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and a strong work ethic. Dedicated office assistant with over five successful years of clerical experience in busy office environments, achieving superior administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Microsoft and history, achieving high data output.
Overview
6
6
years of professional experience
Work History
Student Assistant, Clerical
CSU DOMINGUEZ HILLS
Carson, CA
09.2021 - Current
- Greeted incoming office visitors, answered questions, and directed individuals to office locations
- Provided clerical support, addressing routine, and special requirements
- Assisted with research projects to provide accurate and relevant information to support decision-making
- Managed filing system, entered data and completed other clerical tasks
- Assisted coworkers and staff members with special tasks on daily basis
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
- Ordered office supplies and kept office stocked with needed resources to operate smoothly
- Liaised between clients and vendors and maintained effective lines of communication.
Crew Member/Trainer
RAISING CANES
Barstow, CA
05.2021 - 09.2021
- Evaluated value of training programs to determine achievement of desired outcomes, applying necessary modifications
- Trained other employees in customer service, food safety, and performance requirements
- Studied crew members during work shift to provide feedback and guidance in improving performance
- Set positive example for team members by providing high-quality, efficient service
- Taught new team members correct procedures for all areas of operations
- Produced training materials and gathered resources to equip crew members with learning opportunities
- Greeted customers with smile and provided friendly service to professionally handle every need.
Administrative Assistant
ENCORE JR AND SR HIGH SCHOOL FOR THE ARTS
Hesperia, CA
02.2018 - 03.2020
- Assisted development and implementation of new administrative procedures
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
- Volunteered to help with special projects of varying degrees of complexity
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Assisted coworkers and staff members with special tasks on daily basis
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
Volunteer
ADELANTO LIBRARY
Adelanto, CA
09.2018 - 10.2018
- Communicated with staff members to stay informed about volunteer opportunities and events
- Assisted with special events and programs
- Responsible for putting back returned books
Education
BACHELOR'S Psychology -
California State University - Dominguez Hills
05.2024
HIGH SCHOOL DIPLOMA -
Encore Jr./Senior High School For The Perf And Visual Arts
06.2020
Skills
- Inventory Assessments
- Report Analysis
- Records Management
- Software Technical Support
- Information Processing
- Customer Relationship Management
- Legal Administrative Support
- Mail Sorting and Distribution
- Excel Spreadsheets
- Microsoft Office
- Planning
- Logistical duties
- Registration and Staff support
Accomplishments
- Advocated on the behalf of CSU Dominguez Hills at CSU Advocacy Day in Sacramento
- Student Intern for the Government and Community Relations at Government Level
- Speaker for Success in Challenges Organization
- Advocated on behalf of CSU Dominguez Hills at CSU Hill Day in Washington D.C.
- Student Employee of the Year
Affiliations
- CSUDH Alumni Relations: DH Outdoor Cinema, Alumni Kayaking, DH Day at Dodger Stadium
- CSUDH Alumni Relations: Alumni Regional Reception at Dodger Stadium, Commencement Fair
- College Signing Day for LAUSD Board Member Tanya Ortiz Franklin, LAUSD Supt. Alberto Caravlho, Senator Steve Bradford, CIty Mayor Lula David-Holmes and City Councilman Cedric Hicks
- EXP Youth Development: President Amy Gat
- Senator Steve Bradford (AALT)
- Senator Steve Bradford's Back to school program
- Maya Peeples: Special Needs Network
- Pastor Leon Wood - Success in Challenge's
- Sacramento Advocacy Day
- City of Carson 55th Anniversary
- LAUSD Tanya Ortiz Franklin - College Signing Day
- Hippocrates Cirle Kaiser Hospital
- Holly Mitchell LA Opera
- KJLH Men's Empowerment Summit
- Councilman Cedric Hicks/City of Carson Prostate Cancer Walk
- Assembly Member Mike Gipson, BLUSH
- Carson Boys & Girls Club: Youth of the Year
- KJLH Radio Candidates Forum
Timeline
Student Assistant, Clerical
CSU DOMINGUEZ HILLS
09.2021 - Current
Crew Member/Trainer
RAISING CANES
05.2021 - 09.2021
Volunteer
ADELANTO LIBRARY
09.2018 - 10.2018
Administrative Assistant
ENCORE JR AND SR HIGH SCHOOL FOR THE ARTS
02.2018 - 03.2020
BACHELOR'S Psychology -
California State University - Dominguez Hills
HIGH SCHOOL DIPLOMA -
Encore Jr./Senior High School For The Perf And Visual Arts
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