Joi Thomas
Dallas,TX
Summary
Driven Compounding Pharmacy Technician with 7 years of experience, excelling in pharmaceutical calculations and team collaboration. Spearheaded workflow optimizations and quality control procedures, enhancing service quality and efficiency. Demonstrates a strong commitment to regulatory compliance and patient confidentiality, driving significant improvements in pharmacy operations. Exhibits expertise in drug inventory management and aseptic techniques, ensuring regulatory compliance and high standards of healthcare.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Compounding Pharmacy Technician
WP Pharma
09.2023 - 05.2024
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Developed and implemented improvements to pharmacy organization system.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
Pharmacy Technician
Texas Star Pharmacy
12.2022 - 06.2023
- Entered and processed patients' prescriptions into internal system.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collected co-payments or full payments from customers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Communicated directly with doctors offices via telephone, fax and email.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Counted and labeled prescriptions with correct item and quantity.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed accounts to retain existing relationships and grow share of business.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Compounding Pharmacy Technician
North Central Surgical Center
01.2021 - 01.2022
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Developed and implemented improvements to pharmacy organization system.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Managed opening and closing duties for pharmacy.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
- Inspected sterile package integrity prior to distribution.
- Responded to equipment malfunctions by troubleshooting and repairing broken and malfunctioning equipment.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
Pharmacy Technician
CVS Pharmacy
07.2016 - 03.2020
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Entered and processed patients' prescriptions into internal system.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted and labeled prescriptions with correct item and quantity.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Collected co-payments or full payments from customers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Managed opening and closing duties for pharmacy.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Set up and modified patient profiles to include current medications and insurance details.
- Developed and implemented improvements to pharmacy organization system.
Education
Bachelor of Science - Public Health
University of North Texas
Denton, TX05.2026
Associate of Science - Science
Brookhaven College
Dallas, TX05.2024
High School Diploma -
Richardson High School
Richardson, TX05.2016
Skills
- Patient confidentiality
- Verbal Communication
- Pharmaceutical Calculations
- Quality Control Procedures
- Drug Inventory Management
- Intravenous admixture preparation
- Workflow Optimization
- Regulatory Compliance
- FDA Drug Safety Guidelines
- Problem-solving skills
- Healthcare regulations
- Team Collaboration
- Aseptic Techniques
- HIPAA
- Confidentiality and HIPAA
- Processing payments
- Interpreting orders
Certification
- CPhT - Certified Pharmacy Technician
- Sterile Pharmaceutical Compounding for Pharmacists and Technicians, TRINU Corporation - 04/24/21
- Non-Sterile Pharmaceutical Compounding for Pharmacists and Technicians Training - 03/20/24
Timeline
Compounding Pharmacy Technician
WP Pharma
09.2023 - 05.2024
Pharmacy Technician
Texas Star Pharmacy
12.2022 - 06.2023
Compounding Pharmacy Technician
North Central Surgical Center
01.2021 - 01.2022
Pharmacy Technician
CVS Pharmacy
07.2016 - 03.2020
Bachelor of Science - Public Health
University of North Texas
Associate of Science - Science
Brookhaven College
High School Diploma -
Richardson High School
- CPhT - Certified Pharmacy Technician
- Sterile Pharmaceutical Compounding for Pharmacists and Technicians, TRINU Corporation - 04/24/21
- Non-Sterile Pharmaceutical Compounding for Pharmacists and Technicians Training - 03/20/24
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