Joia Boswell
Eagle Lake,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Monitor Technician
St. Joseph's Hospital
10.2020 - Current
- Closely monitored patient condition during tests and alerted cardiac nurse if patient became stressed or conditioned worsened.
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Collaborated with healthcare team to maintain quality patient care.
- Interpreted tests and identified arrhythmias and heart abnormalities on patient's EKG and reported to cardiologist.
- Trained and supervised new cardiac monitor technicians on best practices and safety measures.
Sales Associate
New York & Company
01.2020 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Barista
Starbucks
01.2018 - 02.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Used POS system to accurately enter orders and process payments.
Education
Associate of Arts - Health Administration
Polk State College
Winter Haven, FL05.2024
High School Diploma -
Lake Region High School
Eagle Lake, FL06.2018
Skills
- Emotional Support
- Status Updates
- Active Listening
- Learning Strategies
- Data Entry
- Retail Sales
- Reliability
- Customer Service
- Teamwork and Collaboration
Timeline
Monitor Technician
St. Joseph's Hospital
10.2020 - Current
Sales Associate
New York & Company
01.2020 - 03.2020
Barista
Starbucks
01.2018 - 02.2020
Associate of Arts - Health Administration
Polk State College
High School Diploma -
Lake Region High School
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