Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Joice  Alexandre

Joice Alexandre

Newark,CA

Summary

Professional with 4 years of experience in administrative roles, providing essential support in areas such as schedule management, document organization, and customer service. Proven ability to handle multitasking, schedule control, and effective communication with teams and clients. Experienced in managing filing systems, coordinating meetings and corporate events, and providing support in daily administrative processes. Committed to efficiency, punctuality, and problem-solving, seeking to make a meaningful contribution to the organization.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

AGDN Travel Agency
Angola , Luanda
01.2022 - 08.2024

Managing the schedule and appointments of the executive team, ensuring punctuality and efficiency in meetings and commitments.

Responsible for organizing physical and digital documents and files, maintaining the flow of information within established deadlines.

Handling phone calls and emails, providing support to clients and suppliers, as well as screening internal and external requests.

Preparing and controlling monthly administrative reports, including expense tracking and reimbursements.

Assisting in organizing corporate events and meetings, including logistics and supplies.

Administrative Assistant

DALEX “Dishware and furniture warehouse“
Angola , Luanda
01.2020 - 12.2021

• Managed inventory control, monitoring the entry and exit of products and ensuring accuracy in records.

• Organized physical and digital documents and files, ensuring all transactions and information were properly archived and accessible.

• Assisted customers at the counter and by phone, providing information about products, prices, delivery times, and solutions to inquiries or issues.

• Supported purchase and supplier management, coordinating restocking orders and monitoring product deliveries.

• Managed delivery scheduling, ensuring orders were fulfilled within established deadlines.

• Issued invoices and other sales-related documents, ensuring record accuracy and compliance with fiscal regulations.

• Assisted with general administrative tasks, such as document organization, mail handling, and support in inter-departmental communication.

Education

High School Diploma -

Colégio Real Século XXI
Angola , Luanda
01-2021

Some College (No Degree) - Administrative Assistant

Cefojor “Journalism Training Center”
Angola-Luanda

Some College (No Degree) - Excel

Cicla-Consultoria
Angola -Luanda

Skills

Communication

Team working and collaboration

Leadership

Adaptability and flexibility

Customer Service

Criativity and Innovation

Timeline

Administrative Assistant

AGDN Travel Agency
01.2022 - 08.2024

Administrative Assistant

DALEX “Dishware and furniture warehouse“
01.2020 - 12.2021

High School Diploma -

Colégio Real Século XXI

Some College (No Degree) - Administrative Assistant

Cefojor “Journalism Training Center”

Some College (No Degree) - Excel

Cicla-Consultoria
Joice Alexandre