JOICE ALVAREZ
Doral,FL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
AMERICAN CONCEPT
Medley, FL
07.2022 - Current
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Completed payroll functions to facilitate accurate and prompt staff payments.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Delivered excellent customer service through prompt responses to client inquiries.
- Maintained office and hardware supplies inventory by checking stock and ordering new supplies.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Administrative Manager
PYCCA S. A.
Guayaquil , Ecuador
02.2007 - 03.2021
- Oversaw inventory management, maintaining optimal supply levels while minimizing waste and unnecessary expenses.
- Reduced operational costs with thorough budget analysis and expense tracking, optimizing resource allocation.
- Facilitated communication between departments, maintaining open lines of dialogue for better collaboration on projects.
- Assisted with the recruitment process by reviewing resumes, scheduling interviews, and providing feedback on candidates'' fit within the organization.
- Negotiated contracts with vendors to secure favorable terms and pricing for goods and services procured by the company.
- Offered technical support and troubleshot issues to enhance office productivity.
- Streamlined office procedures by implementing efficient systems and tools, resulting in improved workflow.
- Supported executive decision-making by preparing detailed reports on various business metrics and trends.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Maintained open communication by presenting regular updates on project status to customers.
Education
MBA - Business Administration
UNIVERSIDAD DE GUAYAQUIL
GUAYAQUIL, ECUADOR12.2015
Skills
- Customer Service
- Computer Skills
- Time Management
- Office Administration
- Critical Thinking
- Strong Problem Solver
- Invoice Processing
- Documentation and Recordkeeping
- Professional Communication
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Administrative Assistant
AMERICAN CONCEPT
07.2022 - Current
Administrative Manager
PYCCA S. A.
02.2007 - 03.2021
MBA - Business Administration
UNIVERSIDAD DE GUAYAQUIL