Joie Alison Wicher
Langhorne,Pa
Summary
A motivated individual with extensive costumer service experience will graduate in May, 2024 with a BSN and a minor in biology. A responsible deligent worker seeking a nursing residency to gain hands - on experience.
Overview
5
5
years of professional experience
Work History
Bar Team Member
Opa Taverna
West Chester, PA
05.2023 - Current
- Bartender, Take Out Server
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Cleansed glasses with sanitizing solution after each use.
- Resolved customer complaints in a professional manner.
- Adhered to state regulations regarding serving alcohol responsibly.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Developed good working relationships with fellow employees through effective communication.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Trained new bartenders on drink preparation and upselling techniques.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Style Burger
Style Burger
Langhorne, PA
05.2022 - 05.2023
- Server, Dairy Bar Manager, Cashier
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained records of transactions made during shift as required by law or company policy.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
Escape Server
Newtown Athletic Club, NAC
Newtown, PA
05.2021 - 08.2022
- Managed Concessions at Escape Club
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Nanny
Private Care
Yardley, PA
06.2019 - 05.2022
- Entrusted with the care of a visually handicapped seven year old boy
- Assisted with daily activities, such as dressing, bathing, and feeding.
- Monitored the playtime to ensure safety and wellbeing.
- Planned age-appropriate activities with accommodations to help foster physical, mental, and emotional development.
- Transported to extracurricular activities, and appointments when needed.
- Provided a safe environment through supervision and guidance of their activities.
- Administered medication as directed by parents or guardians.
- Regular communication with family regarding events and concerns.
Food Delivery Driver
DoorDash
Philadelphia, PA
04.2020 - 04.2022
- Food delivery
- Delivered food orders to customers in a timely manner.
- Loaded and unloaded delivery vehicles with food items.
- Ensured that the correct order was delivered to the customer.
- Followed all safety protocols while driving.
- Maintained cleanliness of vehicle interior and exterior.
- Processed online payments via credit card, debit card or PayPal.
Gymnastics Coach
Newtown Athletic Club, NAC
Newtown, PA
11.2018 - 08.2019
- Gymnastics Instructor, Daycare attendant
- Developed and implemented individualized gymnastics programs for students of all skill levels.
- Conducted regular evaluations to assess student progress, identify areas for improvement and adjust training plans accordingly.
- Organized practice sessions and competitions to enhance student development in the sport.
- Created a safe and supportive environment for athletes to practice their skills.
- Instructed athletes on proper techniques, safety measures and rules of the sport.
- Provided feedback on form, technique, strategy and performance during practice sessions and competitions.
- Maintained accurate records of each athlete's progress throughout the season.
Education
Bachelor of Science - Nursing
West Chester University of Pennsylvania
West Chester, PA05.2024
Minor - Biology
West Chester University of Pennsylvania
West Chester, PA05.2022
Bachelor of Science - Marine Biology
Coastal Carolina University
Conway, SCSkills
- Medical Terminology
- Obtain and Record vital signs
- Care Plan Implementation
- Administration and Dosage of Medication
- Patient Care
- Care Plan Management
- Medication Administration
- Team Collaboration
- Patient Support
- Emotional Support
- Compassionate Communication
- Catheter Monitoring
- Bandage Care
- Vital Sign Assessment
- Punctual and Reliable
- Patient Advocacy
- Nursing Assessments
- Health Promotion
Leadership And Engagement
- Alpha Phi, Member, Fall 2020 -2024
- Alpha Phi, VIP of Diversity, Equity and Inclusion, January 2022
- Alpha Phi Leadership Conference, Orlando, Florida, September 2022
- CheerLeading, Co Captain (2019)
Honors And Awards
- President Award, Coastal Carolina University, Spring 2020
- Dean’s List, West Chester University, Fall 2020
- Dean’s List, West Chester University, Fall 2021
Community Service
- PanCan – Pancreatic Cancer walks, Philadelphia
- Wink for Pink -Breast Cancer Walks, Philadelphia
- Red Dress Gala : Women Heart Health Alpha Phi Sorority
Professional Organizations
American Nurses Association
Oncology Nursing Society
Sigma Theta Tau International Honor Society of Nursing
References
References available upon request.
Timeline
Bar Team Member
Opa Taverna
05.2023 - Current
Style Burger
Style Burger
05.2022 - 05.2023
Escape Server
Newtown Athletic Club, NAC
05.2021 - 08.2022
Food Delivery Driver
DoorDash
04.2020 - 04.2022
Nanny
Private Care
06.2019 - 05.2022
Gymnastics Coach
Newtown Athletic Club, NAC
11.2018 - 08.2019
Bachelor of Science - Nursing
West Chester University of Pennsylvania
Minor - Biology
West Chester University of Pennsylvania
Bachelor of Science - Marine Biology
Coastal Carolina University
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