Joie Hammersberg
Shell Lake,WI
Summary
Personable, outgoing and energetic young adult committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, human services and scheduling. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Spooner Area School District
Spooner, WI
09.2024 - Current
- Managed scheduling and calendar coordination for high school counselor and dean of students, ensuring efficient time management and resource allocation.
- Greeted incoming visitors, students and staff professionally and provided friendly, knowledgeable assistance.
- Answered incoming calls with a professional and caring demeanor and willingness to assist with any questions or concerns they might have.
- Developed all student schedules with precise knowledge of their specific needs for graduation.
- Documented and created reports on all student activities, CTE coursework, attendance and disciplinary actions.
Special Education Paraprofessional
Spooner Area School District
Spooner, WI
09.2021 - Current
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Offered student support through special accommodations, extra assistance, and assessments.
- Interacted physically and verbally with students throughout each day.
- Maintained positive attitude and affirmatively communicated with each student.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Established professional relationships with parents and other teachers to increase rapport and support.
- Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
Office Manager
Sikorski Hearing Aid Center
09.2020 - 09.2021
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Managed office operations while scheduling appointments for department managers.
- Compared vendor prices and negotiated for optimal savings.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Dental Assistant
Elite Dental Partners
07.2020 - 09.2020
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care. Including how to protect dental work and boost healing.
- Assisted dentist chairside, HVE experienced, mixed dental materials for fillings, and have the ability to take alginate impressions.
- Completed tooth impressions to support creation of accurate dental work to correct problems such as missing teeth.
- Helped dentist complete routine and advanced procedures by preparing patients and instruments for expected needs.
Office Secretary
Southside Service And Repair
11.2018 - 01.2020
- Enhanced projects with efficient schedules, coordinated related documents and organized resources to support unique demands.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Communicated with customers via phone and email to confirm appointments and respond to inquiries.
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Receptionist
Benson Thompson Realty
03.2018 - 06.2019
- Routed incoming mail and messages to relevant personnel without delay.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Promptly answered multi-line phone system and greeted callers enthusiastically.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Realtors Licensings - Real Estate Agent
Wisconsin Indianhead Technical College
Rice Lake, WIHigh School Diploma -
Spooner High School
Spooner, WI05.2018
Skills
- Documentation and control
- Verbal and Written Communication
- Experienced with Autism and Spectrum Disorders
- Cognitive Disabilities Knowledge
- Customer Relations
- Scheduling
- Data Entry
- Team building
- Customer service
- Organization
- Positive Reinforcement Methods
Timeline
Administrative Assistant
Spooner Area School District
09.2024 - Current
Special Education Paraprofessional
Spooner Area School District
09.2021 - Current
Office Manager
Sikorski Hearing Aid Center
09.2020 - 09.2021
Dental Assistant
Elite Dental Partners
07.2020 - 09.2020
Office Secretary
Southside Service And Repair
11.2018 - 01.2020
Receptionist
Benson Thompson Realty
03.2018 - 06.2019
Realtors Licensings - Real Estate Agent
Wisconsin Indianhead Technical College
High School Diploma -
Spooner High School