Joie Williams
Richmond,VA
Summary
Developed strong customer service and multitasking skills in a fast-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining a positive and professional attitude. Ready to use and develop communication and customer service skills in a server role.
Overview
3
3
years of professional experience
Work History
Server
Chloez Cafe
05.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with TOAST system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Memorized daily brunch and dinner specials
Restaurant Hostess
Chloez Cafe
05.2022 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Trained new hostesses on TOAST system
Education
Bachelor of Science - Psychology
Virginia Commonwealth University
Richmond, VA12-2024
High School Diploma -
Robinson Secondary School
Fairfax, VA06-2021
Skills
- Strong Work Ethic
- Exceptional customer service
- Food sales and promotion
- Daily specials memorization
- Point of Sale (POS) system operations
- Guest Engagement
Timeline
Server
Chloez Cafe
05.2022 - Current
Restaurant Hostess
Chloez Cafe
05.2022 - Current
Bachelor of Science - Psychology
Virginia Commonwealth University
High School Diploma -
Robinson Secondary School
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