Detail-oriented Professional with over 15 years of experience in property management, asset management, and regulatory compliance. Proven track record of success. Seeking to apply skills and expertise to excel in a Property Management role at your esteemed company.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Compliance Specialist/Trainer
Community Management Corporation
03.2022 - Current
Responsible for all compliance monitoring and staff training for 34 communities which consist of HUD/Section 8, LIHTC and Rural Development
Review all LIHTC move in files and recertification's, ensuring all paperwork is in compliance with NCHFA requirements
Review of all new HUD and RD manager's files until fully trained and able to perform all tasks without compliance approval
Responsible for scheduling regular compliance visits requiring daily travel to sites 3 to 4 times weekly
Completing on site pre-MOR HUD audits and completing of regular weekly reports
Work with my compliance team of file reviewers and trainers, prioritizing file reviews and other duties weekly as needed, covering staff as needed when taking time off
Responsible for uploading requested documents to RCRS as needed for assigned file audits
Respond to phone calls and emails daily from site staff with compliance questions and concerns
Evaluate existing policies regularly, identifying areas for improvement and recommending revisions as needed
Completion of manager performance reviews and regular communication with regional managers regarding employee job performance
Property Manager
Community Management Corporation
03.2016 - 03.2022
Successfully maintained occupancy of a 70 unit subsidized, multifamily LIHTC, HUD/Section 8 property, adhering to all company policies and procedures
Utilized Hud TRACS Secure Systems and RCRS for running income reports and reporting vacancies for the DHHS Targeting program
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Effectively addressed tenant issues, scheduled preventative maintenance and coordinated with maintenance supervisor on prioritizing all pending tasks
Issued lease terminations due to non-compliance issues; filed evictions while following all fair housing guidelines
Ensured completion of move out termination settlements sufficiently and sending debts to the collection agency
Accepted and processed all applications and maintained an extensive waiting list by use of MRI/Boston Post software, abiding by all Fair Housing practices
Coordinated with legal counsel to resolve tenant disputes.
Completed all leasing duties as well as Annual and Interim Re-certifications, verifying all income and assets as needed
Trained Assistant Managers on all management duties, ensuring growth within the company
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Property Manager
Powers Properties
06.2007 - 01.2015
Effectively managed 3 conventional apartment communities, totaling 456 units
Retained residents and reduced unit turnover as well as late rents by way of consistent, professional communication with residents and prompt legal actions
Worked closely with law enforcement to address area crime
Assigned a heavy workload of maintenance orders, prioritizing repairs and ensuring quick unit turnover
Communicated daily with vendors and placed weekly supply orders, to include appliances to maintain inventory while staying within the property budget
Collection of Deposits, Fees, and daily rent payments, making daily bank deposits.
Trained assistant managers and completed all staff and on call maintenance scheduling
Filed all evictions and attended all court hearings for the five Columbia properties, as the non-legal representative
Education
Lugoff Elgin High School
06.1995
Skills
Compliance knowledge
Records Review
Word, Excel, Outlook, MRI/Boston Post and Yardi
Regulatory understanding
Policy Enforcement
Budget Adherence
Compliance Training
Employee Relations
Certification
CPO-Certified Professional of Occupancy, May 2019 to current
HCCP-Housing Credit Certified Professional, August 2023 to current
Years of continued education in Fair Housing, NCHFA Compliance training and LIHTC knowledge
Personal Information
Career driven and motivated Property Management Professional