Calendly – Skilled in scheduling and managing appointments
Joi M. Neely
Romulus,MI
Self-Belief:
"You are never too old to set another goal or to dream a new dream."
– C.S. Lewis
Summary
I am a skilled professional with expertise in office operations, customer service, and management, recognized for handling sensitive matters with discretion and ensuring legal compliance as a notary public. I excel in fast-paced environments, upholding high standards, and fostering team success. Additionally, I bring experience as an Assistant Manager at Taco Bell and Housekeeper Manager, further enhancing my leadership and operational skills.
Overview
30
30
years of professional experience
Work History
Resident and Enrollment Specialist
Grosse Pointe Public School
Grosse Pointe Woods
08.2016 - Current
- Managed and maintained systems for collecting, verifying, and completing enrollment paperwork, ensuring accuracy and compliance with district policies
- Directed residency investigations, managed case files, and worked closely with administrators on inquiries and student removals
- Communicated consistently with families, coordinating appointments via Calendly and sending reminders to ensure timely follow-up.
Night Auditor
Hampton by Hilton
Madison Heights, MI
08.2018 - 01.2019
- Reconcile daily financial records, prepare reports, and balance accounts, including cash drawers, credit card transactions, and bank deposits
- Perform a nightly audit of all hotel transactions, including room charges, tax, and other income, ensuring accuracy and compliance with hotel policies
- Prepare and distribute daily reports to management, including occupancy, revenue, and other relevant data.
Senior Assistant Manager
CEC Entertainment
Rochester Hills, MI
06.2015 - 08.2016
- Assist the general manager with managing all aspects of the store, including operations, financial performance, staff training, and customer service
- Lead, motivate, and develop team members by providing training, coaching, and performance feedback
- Handle customer complaints and resolve issues in a professional and timely manner to ensure customer satisfaction.
Education
Associate Degree in Management Hospitality -
GPA: 3.8
Fall 2023, Winter 2024 - Dean's List
Certificate Administrative in Office Specialist -
06.2011
GPA: 3.8
Skills
- Communication
- Google Docs
- Interpersonal
- Organization
- Software
- Customer Engagement
- Scheduling expertise
Accomplishments
- The National Society Of Leadership and Success
- Honor Society: Phi Theta Kappa
Timeline
Night Auditor - Hampton by Hilton
08.2018 - 01.2019
Resident and Enrollment Specialist - Grosse Pointe Public School
08.2016 - Current
Senior Assistant Manager - CEC Entertainment
06.2015 - 08.2016
Oakland Community College - Associate Degree in Management Hospitality,
Dorsey School of Business - Certificate Administrative in Office Specialist,
Certification
- Notary Public in the State of Michigan (since 2017)
- Certificate in Administrative Office Specialist from Dorsey College-Roseville (2010-2011)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- National Society of Leadership and Success (NSLS) – Member since December 2024
- Phi Theta Kappa Alpha Omicron Kappa Chapter – Member since December 2024
- Red Cross – Involved since May 2014
Work Preference
Work Type
Full TimeInternshipWork Location
On-SiteHybridImportant To Me
Career advancementWork-life balancePersonal development programsCompany CultureHealthcare benefits401k matchSoftware
Microsoft Office Suite –proficiency in Word, Excel, PowerPoint, and Outlook given your extensive office and administrative experience
Online Enrollment Systems – Experience with virtual enrollment systems, especially in verifying residency and processing applications
Interests
Volunteering and Community Involvement
Travel and Art
Reading (including professional books and articles)
Listening to Music, Podcasts, and Poetry
Watching Documentaries and Journaling
Budget Management, Researching, and Learning New Skills
Meal Planning
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