JoAnne Robinson
Belleville,MI
Summary
With a proven track record at Detroit Diesel Corporation, I excel in leveraging attention to detail and time management to enhance operational efficiency. Skilled in problem-solving and customer service, I consistently exceed performance goals. My approach transforms challenges into solutions, significantly contributing to team success and customer satisfaction.
Overview
29
29
years of professional experience
Work History
Dream Girlz LLC
Owner
01.2014 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
Material Tech
Detroit Diesel Corporation
11.2006 - Current
- Maintained clean, orderly work environment free of hazards.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Helped train new employees in safe practices and warehouse procedures.
- Transported inventory items to appropriate locations.
- Operated equipment while observing standard safety procedures.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Used hand-held scanners and physical logs to accurately track item movements.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Managed inventory levels with precision, performing regular audits and adjusting as necessary.
- Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
Secretary
3 Brother's Construction Company
03.1999 - 03.2006
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Managed filing system, entered data and completed other clerical tasks.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Assisted coworkers and staff members with special tasks on daily basis.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Assistant Manager
Extravagant Nailz Salon
09.1995 - 06.2000
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Intermediate Certificate - Medical Billing
Mary Grove College
Detroit, MI04-2002
Cosmetology License - Manicurist
Robinson's Cosmetology School
Detroit, MI01-2000
Certificate Of Completion - Computer Programming
PSL Computer Programmer
Detroit, MI09-1992
No Degree - Businesses Administration
Detroit College Of Business
Dearborn, MI08-1991
High School Diploma -
Southwestern High School
Detroit, MI06-1991
Certificate Of Completion - Business And Managerial Economics
Wayne State University
Detroit, MI06-1990
Skills
- Attention to detail
- Time management
- Problem-solving
- Customer service
- Typing
- Shorthand
- Dependable and responsible
- Excellent communication
- Computer skills
Timeline
Dream Girlz LLC
Owner
01.2014 - Current
Material Tech
Detroit Diesel Corporation
11.2006 - Current
Secretary
3 Brother's Construction Company
03.1999 - 03.2006
Assistant Manager
Extravagant Nailz Salon
09.1995 - 06.2000
Intermediate Certificate - Medical Billing
Mary Grove College
Cosmetology License - Manicurist
Robinson's Cosmetology School
Certificate Of Completion - Computer Programming
PSL Computer Programmer
No Degree - Businesses Administration
Detroit College Of Business
High School Diploma -
Southwestern High School
Certificate Of Completion - Business And Managerial Economics
Wayne State University