Athen Martinez
Monterey,CA
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Cinemark Theaters
12.2021 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Prepared and sold food
- Answered customer questions and concerns
- Took calls
- Greeted guests
Operations Associate
M2S Inc.
09.2022 - 03.2023
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction.
- Collaborated with other departments to establish smooth implementation of operational processes and procedures.
- Followed shipping and receiving procedures for goods and materials.
- Communicated with internal personnel to provide status updates for both shipping and receiving dates.
- Developed and implemented strategies to maximize productivity and streamline operations.
- Managed monetary transactions
- Organized and Maintained Inventory
- Answered Questions Effectively
Education
High School Diploma -
Marina High School
Marina, CA06.2019
No Degree - General Education
California State University - Monterey Bay
Seaside, CA06.2021
Associate of Science - Business
Monterey Peninsula College
Monterey, CA06.2025
Skills
- Adaptability
- Workplace Safety
- Cash Handling
- Complaint/Conflict Resolution
- Custodial Arts
- Customer Service
- Critical Thinking
- Organization
- Interpersonal Communication
- Working Independently
- Working in a Team
- Time Management
- Punctuality
- Leadership
- Fast and willing learner
- Calculus
Certification
- Responsible Beverage Certification
- Food Handler Certification
Timeline
Operations Associate
M2S Inc.
09.2022 - 03.2023
Team Member
Cinemark Theaters
12.2021 - Current
High School Diploma -
Marina High School
No Degree - General Education
California State University - Monterey Bay
Associate of Science - Business
Monterey Peninsula College