Jokera Jordan
Miami,FL
Summary
Multi-talented FC Associate consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude.
Dedicated USPS Seasonal Helper successfully working in deadline-oriented settings. Experienced in fulfilling job tasks quickly and effectively.
Overview
15
15
years of professional experience
Work History
FC Associate
Amazon
Miami Fl, FL
06.2019 - Current
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
- Completed physical inventory counts .
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
- Monitored social media and online sources for industry trends.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
USPS SEASONAL HELPER
UPS
Miami, FL
12.2017 - 02.2018
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to issues.
- Received training and certification , to represent brand, explain technical functions of mobile devices and guide product selection by customers.
- Sorted and placed mail into mailboxes with accuracy and efficiency.
- Responded to all inquiries from the general public in a prompt and professional manner.
Cashier Food Prep
Herbalife
Miami, FL
07.2014 - 02.2018
- Maintained clean and organized appearance for all restaurant areas to attract and retain customers.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Cashier Sales Associate
Publix Super Markets
Miami Beach, FL
08.2010 - 10.2014
- Welcomed and greeted customers and offered friendly, knowledgeable assistance.
- Kept drawers accurate, current and secure by checking bills for counterfeit markers, storing large bills and keeping adequate change.
- Kept cash drawer in compliance with overage and shortage standards and handled all assigned change funds and cash receipts.
- Assisted customers by answering questions and fulfilling requests.
- Took, gave change and verified of cash and credit payments daily, consistently maintaining accuracy and efficiency.
- Provided expertise on each product, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
Education
High School Diploma - undefined
Faces Learning Academy
6427 Nw 18th Ave Miami Fl 331422015
Skills
- Cash register operations
- Identification checks
- Proper refund verification
- Credit card processing
- Customer assistance
- Refunds and exchanges
- Bagging and packaging
- Photo processing
- Route planning
- Scheduling and calendar management
- Hospitality services
- Account development
- Team building
- Restocking
- Picking and packing
- Report writing
- Safe equipment operations
- Resolving discrepancies
- Handling and sorting mail
- Team leadership
- Travel and transit oversight
- Public safety and security
- Outstanding community leader
Timeline
FC Associate
Amazon
06.2019 - Current
USPS SEASONAL HELPER
UPS
12.2017 - 02.2018
Cashier Food Prep
Herbalife
07.2014 - 02.2018
Cashier Sales Associate
Publix Super Markets
08.2010 - 10.2014
High School Diploma - undefined
Faces Learning Academy