Jolaney Quinones
Saint Cloud,FL
Summary
Motivated professional experienced in leading teams to success. Possesses exceptional communication and problem-solving skills, as well as a strong ability to build relationships and motivate team members. Proven track record of developing successful teams and achieving organizational objectives.
Overview
1
1
year of professional experience
Work History
Sales Associate
Buckle
04.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Sales Associate/Stocker
Khol's
09.2023 - 01.2024
- Helped customers find and select products
- Performed cleaning tasks, keeping store neat and organized
- Kept work area clean, organized and free of clutter at all times
- Assisted customers with product selection to ensure customer satisfaction
- Established a positive rapport with customers by delivering friendly, personalized service
- Met merchandising standards by keeping store stocked and products faced
Education
Associate in Arts (A.A.) - Arts
Valencia
Orlando, FL08.2023
High School Diploma -
St. Cloud high school
Saint Cloud, FL05.2023
Skills
- Microsoft Office
- Keyboarding Skills
- Maintenance Requirements
- Customer service
- Teamwork and collaboration
- Problem-solving skills
Timeline
Sales Associate
Buckle
04.2024 - Current
Sales Associate/Stocker
Khol's
09.2023 - 01.2024
Associate in Arts (A.A.) - Arts
Valencia
High School Diploma -
St. Cloud high school
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