Jolante Castle
Knoxville,TN
Summary
Proven track record of enhancing operational efficiency, evidenced by my tenure at Premier Salon where I excelled in customer service and problem-solving. Adept at handling high-value goods securely, as demonstrated during my service with the Army, showcasing my attention to detail and commitment to safety. Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.
Overview
11
11
years of professional experience
Work History
Receptionist
Premier Salon
Knoxville, TN
06.2012 - 07.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Managed multiple tasks and met time-sensitive deadlines.
Transporter
Army
Texas
11.2013 - 06.2022
- Transported people, military weapons and equipment, and food between Texas, Korea, and Europe.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Exhibited adaptability under changing conditions by adjusting routes and schedules to accommodate unforeseen circumstances, minimizing disruptions to the delivery process.
- Contributed to a safe work environment by consistently following safety guidelines when operating vehicles or handling cargo materials.
- Upheld compliance with federal, state, and local regulations governing commercial transportation operations.
- Collaborated with dispatchers to prioritize urgent shipments while maintaining excellent performance metrics for all deliveries.
- Handled sensitive materials responsibly, ensuring proper packaging and secure transport to destination points.
- Safeguarded company assets by securely transporting high-value goods without damage or loss.
Laborer
MDI Contracting
Lenoir City, TN
01.2022 - 06.2023
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained organized and clean work areas at all times on job sites.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Prepared job sites by removing debris and setting up materials and tools.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Utilized construction tools and machinery to effectively complete job site projects.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Dug trenches, ditches and holes to allow for utility, water and sewer installation and proper foundation for structures.
- Operated bulldozers, excavators and cranes to facilitate precise excavation and grading.
Education
Fulton High School
Knoxville, TN2012
Skills
- Willingness to learn
- Attention to Detail
- Safety awareness
- Heavy Lifting
- Punctual and Reliable
- Customer Service
- Physical Strength
- Material Handling
- Job Site Organization
- Equipment Operation
- Complex Problem-Solving
- Team Player
- Hand and Power Tool Operation
- Problem-Solving
Timeline
Laborer
MDI Contracting
01.2022 - 06.2023
Transporter
Army
11.2013 - 06.2022
Receptionist
Premier Salon
06.2012 - 07.2013
Fulton High School