Jolaun Young
Las Vegas,NV
Summary
Proactive security professional experienced in public safety and investigative procedures. Skilled in training new officers and implementing security protocols, contributing to a safer transit environment and effective collaboration with law enforcement.
Overview
3
3
years of professional experience
Work History
Transit Security Officer
RTD Regional Transportation District
Denver, CO
07.2025 - 01.2026
- Monitored transit systems to ensure passenger safety and security compliance.
- Conducted regular inspections of facilities to identify potential security risks.
- Collaborated with law enforcement agencies to address safety concerns effectively.
- Responded promptly to incidents, providing first aid and emergency assistance as needed.
- Educated passengers on safety protocols and emergency procedures during transit operations.
- Documented security incidents accurately for reporting and analysis purposes.
- Assisted in training new officers on security protocols and operational procedures.
- Implemented improvements in workflow processes to enhance overall security efficiency.
- Supported law enforcement officers in maintaining order during emergency situations, ensuring a swift resolution and minimal disruption to transit operations.
- Managed conflict resolution between passengers by employing effective de-escalation techniques, promoting a peaceful environment for all riders.
- Assisted vulnerable passengers in navigating the transit system, demonstrating empathy and understanding towards their individual needs.
Security Officer
Reliance Security Services
Denver, CO
11.2024 - 06.2025
- Managed front desk operations, ensuring efficient guest check-in and check-out procedures.
- Handled multi-line phone systems, directing calls to appropriate departments promptly.
- Trained new team members on monitoring protocols and best practices to ensure consistent operations.
Security Officer
Clarion Security
Nashville, TN
04.2024 - 10.2024
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Identified issues, analyzed information, and provided solutions to problems.
Security Officer
All Star Security Services
Nashville, TN
11.2023 - 04.2024
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Security Guard
Archangel Protective Services
Nashville, TN
02.2023 - 11.2023
- Monitored surveillance systems for suspicious activities and reported incidents promptly.
- Assisted in implementing TSA regulations to maintain compliance with federal guidelines.
- Maintained a safe environment for travelers by consistently enforcing airport safety regulations and protocols.
Education
High School Diploma -
Whites Creek Comprehensive HS
Nashville, TN05-2017
Skills
- Patrol operations
- Investigative procedures
- Public safety
- AED operation
- Surveillance techniques
- First aid training
- First Aid/CPR
Languages
Spanish
Professional Working
Timeline
Transit Security Officer
RTD Regional Transportation District
07.2025 - 01.2026
Security Officer
Reliance Security Services
11.2024 - 06.2025
Security Officer
Clarion Security
04.2024 - 10.2024
Security Officer
All Star Security Services
11.2023 - 04.2024
Security Guard
Archangel Protective Services
02.2023 - 11.2023
High School Diploma -
Whites Creek Comprehensive HS