Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jolay Reed

Tempe,AZ

Summary

Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

3
3
years of professional experience

Work History

Server

The Social Hall
10.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Trained new employees.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Elevated customer satisfaction through followup and enthusiastic customer service.

Server

Falcon's Bar And Grill
05.2022 - 08.2022
  • Due to low staffing, servers filled every position
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Provided exceptional service to high volume of daily customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers and increase profits.

Pool Server

Garden of the Gods Resort and Club
04.2022 - 08.2022
  • Serving members and guests directly at the pool on hot summer days
  • Maintained high expectations of company while on the resort property
  • Upsold alcohol while looking out for pool safety.

Sole Employee

Eat My Taco Mexican Restaurant
10.2021 - 04.2022
  • Trusted with being soul employee, taking care of costumers as they walk in to being checked out.

Prep Cook

The Mona Lisa Fondue Restaurant
03.2021 - 08.2021
  • Learned more about back of house which taught me how a restaurant runs.

Education

Bachelor of Science - Business Marketing

Arizona State University
Tempe, AZ
2025

Skills

  • Great interpersonal skills
  • Strong communication
  • Thrive in fast paced environments
  • Very dependable
  • Can take criticism and direction
  • Fast learner
  • SQL proficient

References

Manager at Garden of the Gods 

Name: Jasmine Marshall

Number: (561)523-8035



Timeline

Server

The Social Hall
10.2022 - Current

Server

Falcon's Bar And Grill
05.2022 - 08.2022

Pool Server

Garden of the Gods Resort and Club
04.2022 - 08.2022

Sole Employee

Eat My Taco Mexican Restaurant
10.2021 - 04.2022

Prep Cook

The Mona Lisa Fondue Restaurant
03.2021 - 08.2021

Bachelor of Science - Business Marketing

Arizona State University
Jolay Reed