Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I strive to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Driver Manager
PAM Transport
10.2021 - Current
Coordinated with drivers to organize timely pickup and delivery.
Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
Counseled drivers on violations of company policy or service standards to improve performance.
Addressed driver communications and provided required data to drivers.
Implemented and supported company quality and safety improvement efforts.
Coordinated driver dispatch to accomplish daily delivery requirements.
Identified process breakdowns and developed improvement plans to resolve.
Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Shift Manager
Rally's Fast Food Restaurant
05.2017 - 09.2021
Trained and mentored new employees to maximize team performance.
Kept employees operating productively and working on task to meet business and customer needs.
Supervised employees and oversaw quality compliance with company standards for food and services.
Cooperated with coworkers to improve customer experience and manage storefront.
Excelled in every store position and regularly backed up front-line staff.
Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.