Summary
Overview
Work History
Education
Skills
Timeline
Generic

JoLee Verville

Madison,WI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Kitchen and Guest Service Assistant

Kwik Trip Inc.
05.2020 - Current
  • Greet visitors and customers upon arrival, offer assistance, and answer questions to build rapport and retention.
  • Collaborate with team members to handle guest requirements throughout.
  • Maintain neat and orderly store area to uphold cleanliness standards.
  • Welcome guests on arrival, displaying professional and friendly approach.
  • Respond to guest inquiries, complaints and special requests to increase customer satisfaction.
  • Accept opportunities to learn new skills, improve performance and cross-train for other positions.
  • Clean and sanitize dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated standard kitchen equipment with focus on safety and sanitation
  • Made food according to standard recipes with requested changes for customer satisfaction
  • Prevent food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Maintain swift pace of work to meet business demands for kitchen and guest service positions.

Bartender Assistant

Happy Hollow Tavern
05.2023 - 08.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Education

Bachelor of Science - Psychology And Pre-Medicine

University of Wisconsin - Madison
Madison, WI
05.2026

Skills

  • Customer Service
  • Guest Relations
  • Payment Processing
  • Detail Oriented
  • Kitchen Equipment Operation
  • Team Development
  • Flexible Schedule
  • Punctual and Reliable
  • Time Management
  • Team Collaboration
  • Attention to Detail

Timeline

Bartender Assistant

Happy Hollow Tavern
05.2023 - 08.2023

Kitchen and Guest Service Assistant

Kwik Trip Inc.
05.2020 - Current

Bachelor of Science - Psychology And Pre-Medicine

University of Wisconsin - Madison

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JoLee Verville